Claims Resolution Specialist

4 weeks ago


Kawana Waters, Queensland, Australia Auto & General Full time

The role:

A competitive salary of $65,000 per annum is offered for this exciting opportunity to join Auto & General as a Claims Resolution Specialist. Based at our Kawana Office, you will work with outside experts to manage claims, reviewing reports and documents to make informed decisions.

About the Job:

  • Manage the entire claims process from start to finish
  • Work closely with customers to understand their needs and resolve their issues efficiently
  • Develop strong relationships with colleagues and external partners to achieve excellent customer outcomes
  • Solve complex problems and handle conflicts in a professional manner

We're looking for someone who can thrive in a fast-paced environment, prioritize tasks effectively and communicate clearly with all stakeholders. If you enjoy building relationships, solving problems and giving great service, this could be the perfect role for you.

About Us:

At Auto & General, we provide innovative products and solutions to safeguard our customers. With a culture of high performance and integrity, we strive to deliver exceptional customer experiences. Our range of general insurance products protects customers on the road, at home and on holiday, including Car, Motorcycle, Home, Contents, Pet and Travel Insurance products.

As a Claims Resolution Specialist, you will play a key role in helping us achieve our goal of being Australia's best insurer. We're excited about the future and are always on the lookout for talented, passionate individuals who share our values and commitment to excellence.

What We Offer:

In addition to a competitive salary, you will also receive a range of benefits, including extra leave days, paid parental leave and development opportunities. You'll have access to our Employee Benefits App, offering discounts and perks across various areas, including dining, entertainment and lifestyle.

Our Culture:

We value individual differences and foster an inclusive culture that creates a great place to work for all. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, apply now for this exciting opportunity.



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