Claims Resolution Specialist
4 weeks ago
The role:
A competitive salary of $65,000 per annum is offered for this exciting opportunity to join Auto & General as a Claims Resolution Specialist. Based at our Kawana Office, you will work with outside experts to manage claims, reviewing reports and documents to make informed decisions.
About the Job:
- Manage the entire claims process from start to finish
- Work closely with customers to understand their needs and resolve their issues efficiently
- Develop strong relationships with colleagues and external partners to achieve excellent customer outcomes
- Solve complex problems and handle conflicts in a professional manner
We're looking for someone who can thrive in a fast-paced environment, prioritize tasks effectively and communicate clearly with all stakeholders. If you enjoy building relationships, solving problems and giving great service, this could be the perfect role for you.
About Us:
At Auto & General, we provide innovative products and solutions to safeguard our customers. With a culture of high performance and integrity, we strive to deliver exceptional customer experiences. Our range of general insurance products protects customers on the road, at home and on holiday, including Car, Motorcycle, Home, Contents, Pet and Travel Insurance products.
As a Claims Resolution Specialist, you will play a key role in helping us achieve our goal of being Australia's best insurer. We're excited about the future and are always on the lookout for talented, passionate individuals who share our values and commitment to excellence.
What We Offer:
In addition to a competitive salary, you will also receive a range of benefits, including extra leave days, paid parental leave and development opportunities. You'll have access to our Employee Benefits App, offering discounts and perks across various areas, including dining, entertainment and lifestyle.
Our Culture:
We value individual differences and foster an inclusive culture that creates a great place to work for all. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, apply now for this exciting opportunity.
-
Insurance Claims Negotiator
4 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full time**Job Overview:**Auto & General is seeking a skilled Insurance Claims Negotiator to provide exceptional claims service, ensuring prompt and fair resolution of assigned cases. This role involves analyzing policy coverage, investigating claims, evaluating evidence, and negotiating settlements.**Key Responsibilities:**• Conduct thorough investigations into...
-
Home Claims Specialist
4 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeJob OverviewWe are seeking an experienced and skilled Home Claims Specialist to join our team at Auto & General. In this role, you will be responsible for managing home insurance claims from beginning to end, providing exceptional customer service, and making decisions about claim acceptance.
-
Claims Management Specialist
4 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we strive to provide exceptional insurance solutions to safeguard our customers. Our range of products protects individuals on various aspects of life, including car, home, and travel insurance. We foster a culture of high performance with integrity, driving us to be Australia's best insurer.The RoleWe are seeking an experienced...
-
Claims Portfolio Manager
1 month ago
Kawana Waters, Queensland, Australia Auto & General Full timeJob OverviewWe are seeking an experienced Claims Portfolio Manager to join our team at Auto & General. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and the ability to work effectively with internal and external stakeholders.SalaryThe salary for this position is $120,000 - $150,000 per annum, depending...
-
Home Damage Claims Specialist
4 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeCompany Overview: Auto & General is a leading insurer that prioritizes restoring our customers' homes to their pre-loss condition.Estimated Salary: AU$90,000 - AU$120,000 per annum, depending on experience and location.Job Description:We are seeking an experienced Home Damage Claims Specialist to assess and manage damage/loss to insured homes and contents....
-
Motor Claims Specialist
4 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full time**Company Overview**Auto & General is a leading provider of insurance solutions, dedicated to delivering exceptional service to our customers.Salary: $85,000 - $110,000 per annum, depending on experienceJob Description:We are seeking an experienced Motor Claims Consultant to join our team. As a key member of our claims department, you will be responsible for...
-
Home Assessment Specialist
4 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout Us">Auto & General is a leading insurer that prioritizes restoring policy holders to their normal lives with minimal inconvenience and at a fair cost.">About the Role">We are seeking an experienced Home Assessment Specialist to assess damage/loss to insured homes and contents, supervise repair work, and coordinate efforts to ensure efficient...
-
Motor Insurance Support Specialist
4 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout Our CompanyControl Insurance Solutions is an innovative business located on the Sunshine Coast in Queensland, offering motor mobility related services to customers and partners. We're an agile and fast-paced organization with a high-performance culture that develops products and solutions to meet customer and partner needs.The Role OverviewWe're...
-
Team Leader Technical Motor Claims
4 months ago
Kawana Waters, Australia Auto & General Insurance Full time**Our perks** - **Extra leave**: - Enjoy additional leave days on us! You’ll receive a paid ‘ME’day andone paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year. - **Paid parental leave**: - We support our new parents with paid parental leave and other benefits. - **Workplace giving**: - If...
-
Claim Investigations Team Leader
4 weeks ago
Kawana Waters, Australia Auto & General Insurance Full time**The role**: As our new Fraud Team Leader you will lead, coach and develop a team of Investigators, monitoring and improving performance, engagement and productivity. You will: - Lead the investigations team to deliver optimal claims and operating cost outcomes, high level customer service in a strong control environment - Take responsibility for...
-
Claim Investigations Team Leader
3 weeks ago
Kawana Waters, Australia Auto & General Holdings Full time**The role**: As our new Fraud Team Leader you will lead, coach and develop a team of Investigators, monitoring and improving performance, engagement and productivity. You will: - Lead the investigations team to deliver optimal claims and operating cost outcomes, high level customer service in a strong control environment - Take responsibility for...
-
Team Leader Motor Claims
4 months ago
Kawana Waters, Australia Auto & General Insurance Full time**The role** As our new Motor Claims Team Leader, you will be responsible for leading, motivating and developing a team of Motor Claims Consultants. You will: - Develop, coach, and motivate a team of Motor Claims Consultants including daily coaching to ensure Consultants maintain skills, competencies & provide a high standard of service - Prioritization...
-
Home Claims Consultant Kawana
6 months ago
Kawana Waters, Australia Auto & General Insurance Full time**About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The role** The Home...
-
Team Leader Motor Claims
6 months ago
Kawana Waters, Australia Auto & General Insurance Full time**The Role**: An exciting opportunity exists for a motivated and driven individual to step into the Team Leader role leading a group of specialist Motor Claims Consultants. The role is responsible for leading a team of Motor Claims Consultants, who each manage their own portfolio of claims, with the key focus of this position to manage costs whilst...
-
Claim Investigations Team Leader
4 weeks ago
Kawana, Australia Auto & General Full timeThe role: As our new Fraud Team Leader you will lead, coach and develop a team of Investigators, monitoring and improving performance, engagement and productivity. You will: Lead the investigations team to deliver optimal claims and operating cost outcomes, high level customer service in a strong control environmentTake responsibility for determining,...
-
Team Leader Fraud Investigations
3 months ago
Kawana Waters, Australia Auto & General Insurance Full time**What experience you’ll bring**: Strong ability to coach, motivate and influence team members in a fast-paced environment, along with the ability to give feedback & drive a collaborative, high performance culture Strong Stakeholder engagement, team, and management skills, with experience in customer resolution An inclusive state of mind, with the...
-
Team Leader Recoveries
3 months ago
Kawana Waters, Australia Auto & General Insurance Full time**About the Role** You will be leading dedicated and task focused recoveries specialists to ensure the best client and company outcome is achieved whilst delivering consistently high levels of service to each and every stakeholder. To achieve this, it is critical to maintain a service and cost focused outcome that can deliver in the areas of Timeliness,...