Customer Experience Insights Lead

Customer Experience LeadKinetic is a forward-thinking organisation dedicated to enhancing customer experiences. We are seeking a Customer Experience Lead to play a crucial role in aligning CX strategies with our business objectives.Role Purpose:As a Customer Experience Lead, you will be responsible for developing and implementing customer strategies, tools,...

Job Title: Customer Data AnalystJob Description: Miller Leith is seeking a Customer Data Analyst to play a pivotal role in a national loyalty program and data transformation initiative. Our client is investing heavily in digital innovation to create a seamless, unified customer experience across both online and in-store channels.Key Responsibilities:Develop...

Job Title: Customer Data AnalystJob Summary:Miller Leith is seeking a Customer Data Analyst to drive advanced data solutions, leveraging a state-of-the-art Customer Data Platform (CDP) to enable sophisticated customer insights and engagement. The ideal candidate will excel at identifying trends, creating customer segments for targeted campaigns, and...

Job Role: We are seeking a skilled Customer Insights Specialist to drive advanced data solutions and enable sophisticated customer insights and engagement. Key Responsibilities:Data Reporting: Create dashboards and analyse metrics like acquisition, retention, and customer lifetime value.Campaign Analysis: Use SQL and Power BI to create data visualisations on...

Job DescriptionThe OpportunityWe are seeking a skilled Customer Experience Transformation Lead to join our team in Melbourne. As a key member of our Customer Experience & Lifecycle team, you will play a pivotal role in accelerating Bupa's Health Insurance business through exceptional customer experiences.Your Key Responsibilities* Amplify the voice of the...

Job Title: Data Insights Stream LeadSMC Executive is seeking a highly skilled Data Insights Stream Lead to join our team. As a key member of our organization, you will be responsible for leading and executing a workstream within the Student Services Transformation Program, delivering and overseeing the delivery of data, reporting, and insight solutions...

Job Title: Data Insights LeadSMC Executive is seeking a highly skilled Data Insights Lead to join our team. As a key member of our organization, you will be responsible for leading and executing a workstream within the Student Services Transformation Program, delivering and overseeing the delivery of data, reporting, and insight solutions relating to Student...

Job Title: Data Insights Stream LeadAt SMC Executive, we are seeking a highly skilled Data Insights Stream Lead to join our team. As a key member of our organization, you will be responsible for leading and executing a workstream within the Student Services Transformation Program.Key Responsibilities:Engage with stakeholders to understand and document data...

About the RoleWe are seeking a highly skilled Customer Insights Analyst to join our Performance team within Operations. As a key player in driving V/Line's performance and customer experience improvements, you will be at the centre of transforming data into actionable insights for our leadership team.Key ResponsibilitiesManage, develop, and enhance reporting...

Transform Pet Nutrition through Data-Driven InsightsWe are seeking a seasoned professional to lead the development and execution of our Connected Commerce strategy in Australia and New Zealand. As Digital Transformation Insights Lead, you will play a critical role in driving our transformation to become a digital-first organization.About the RoleThis senior...

About the Role at JB Hi-FiThe purpose of this role is to produce, analyse, and interpret customer and marketing campaign data, providing actionable insights that drive quality business decisions. This includes optimising membership program and campaign performance to enhance customer experience.Key Responsibilities:Data Insights & Reporting: Evolve...

About GentrackGentrack is a leading provider of innovative cleantech solutions to utilities across the world. We are driven by our passion to create positive impact and help utilities rebuild for a more sustainable future.The OpportunityWe are seeking a highly skilled and experienced VP of Customer Experience Practice Lead to join our team. As a key member...

About the RoleThe Customer Data Analyst will play a crucial role in producing, analysing, and interpreting customer and marketing campaign data to provide actionable insights that drive quality business decisions. This includes optimising membership program and campaign performance to enhance customer experience, identifying audiences, and providing segments...

About the RoleWe are seeking a highly skilled Customer Insights Analyst to join our Performance team within our Operations group. As a key player in driving V/Line's performance and customer experience improvements, you will be at the centre of transforming data into actionable insights for our leadership team.Key ResponsibilitiesManage, develop, and enhance...

Customer Experience Manager OpportunityWe are seeking a highly skilled Customer Experience Manager to lead proactive initiatives that improve customer satisfaction and drive continuous improvement across our services.Key Responsibilities:Develop and implement customer strategies, tools, and frameworks informed by insights, data analytics, and market...

About the RoleXero is a leading cloud-based accounting platform that empowers small businesses and their advisors to thrive. As a Customer Experience People Lead, you will be responsible for leading a high-performing team of Customer Experience Specialists and Seniors who are passionate about delivering exceptional support and guidance to our customers.Key...

Customer Experience ManagerWe are seeking a Customer Experience Manager to lead proactive initiatives that improve customer satisfaction and drive continuous improvement across our services. Reporting to the General Manager - Customer Experience, you will play a crucial role in aligning CX strategies with our business objectives.Key Responsibilities:Develop...

Transforming Customer Experiences at AGLWe're seeking a dynamic and data-driven Customer Experience Specialist to join our Customer Experience team at AGL. In this role, you'll play a pivotal part in enhancing the experience for residential and SME customers, analysing customer feedback, and identifying opportunities to drive meaningful changes across AGL's...

Customer Experience ManagerWe are seeking a skilled Customer Experience Manager to lead proactive initiatives that improve customer satisfaction and drive continuous improvement across our services.Key Responsibilities:Develop and implement customer strategies, tools, and frameworks informed by insights, data analytics, and market trends.Proactively identify...

About the RoleWe are seeking a dynamic and data-driven Customer Experience Specialist to join our Customer Experience team at Agl. In this role, you will play a pivotal part in enhancing the experience for residential and SME customers, analysing customer feedback, and identifying opportunities to drive meaningful changes across Agl's customer journey.Key...