High-Level Technical Support Specialist

4 days ago

Brisbane, Queensland, Australia beBeeTechnical Full time $100,000 - $110,000
Job Summary:

This role involves delivering high-level technical support across diverse platforms, including infrastructure, Microsoft 365, and cybersecurity in a fast-paced client-facing environment.

The ideal candidate will possess extensive experience in an MSP or IT support role, coupled with a strong understanding of Microsoft 365 (Intune, Exchange, Entra ID, Defender, Autopilot) and expertise in AD, DNS, DHCP, group policy, and virtualisation.

The successful candidate will be proactive, team-oriented, and demonstrate exceptional communication skills. Industry certifications are also desirable.

Key Responsibilities:
  • Deliver high-level technical support across infrastructure, Microsoft 365, and cybersecurity.
  • Manage and resolve complex client tickets via the Service Desk.
  • Ensure system availability, backups, patching, and DR readiness.
  • Liaise with vendors and contribute to continuous improvement initiatives.
  • Participate in on-call rotations and occasional onsite client work.
Requirements:
  • Proven experience in an MSP or IT support role.
  • Strong knowledge of Microsoft 365 (Intune, Exchange, Entra ID, Defender, Autopilot).
  • Expertise in AD, DNS, DHCP, group policy, and virtualisation.
  • Familiarity with cybersecurity, firewalls, Linux administration, and backup/DR tools.
  • Exceptional communication and a proactive, team-oriented mindset.
  • Industry certifications (or willingness to obtain).

  • High-Level Technical Support Professional

    3 days ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $100,000 - $130,000

    IT Support Specialist RoleThe role requires an IT support specialist to provide technical assistance and support for the team.Microsoft 365 supportMail/user admin/security supportNetwork supportKey responsibilities include:Maintenance and project work in supporting the teamProviding Microsoft 365 support to usersAssisting with mail, user administration, and...

  • High-Level Technology Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeDatabase Full time $120,000 - $150,000

    Job Overview:Based centrally, we are seeking a professional to provide high-level technical expertise and support for our operational environment.We seek a collaborative individual who can manage competing priorities and contribute to our positive team culture.To be successful, you will need to demonstrate your ability to develop and promote ITIL Service...

  • High-Level Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeSupport Full time $71,150 - $77,851

    Job OpportunityThe role of High-Level Support Specialist is a key position within the public sector, focusing on providing premium support services to senior officials.This involves coordinating high-priority correspondence and reports, as well as offering administrative assistance to high-level executives.A successful candidate will possess exceptional...

  • Technical Support Specialist

    7 days ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $80,000 - $110,000

    Job Title: Technical Support SpecialistThis role is for a skilled technical professional to join our team in Brisbane or Newcastle. As an Applications Specialist, you will play a crucial role in delivering high-level technical support, driving cutting-edge product development, and ensuring customer-centric solutions that consistently exceed...

  • Technical Support Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $55,000 - $87,000

    Technical Support SpecialistWe are seeking a passionate and customer-focused Technical Support Specialist to join our team in delivering exceptional service to our customers.Main Responsibilities:To provide top-notch customer service and technical knowledge of related peripherals such as digital cameras, printers, networking and software programs.To assist...

  • Technical Support Specialist

    6 days ago

    Brisbane, Queensland, Australia beBeeCustomerSupport Full time $90,000 - $110,000

    Technical Support Specialist">We are seeking a skilled Technical Support Specialist to provide exceptional service to our customers. As a key member of our customer-facing support team, you will be responsible for delivering high-quality technical support and maintenance services.">Key Responsibilities:Provide technical advice on maintenance, installation,...

  • IT Technical Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeit Full time

    About the RoleWe are seeking an experienced IT Support Specialist to join our team. As a key member of our technical support team, you will provide high-level technical assistance and troubleshooting services to clients across various sites.Key Responsibilities:

  • High-Level Administrative Support Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeSeniorSupport Full time $100,000 - $120,000

    ">Job Title: Senior Support Specialist">">The Senior Support Specialist will provide high-level administrative support to the Partner and wider team of lawyers.">">Support the Partner with day-to-day tasks, ensuring seamless operational efficiency.">Effectively manage time, prioritize tasks, and maintain a high level of organization.">Coordinate meetings,...

  • Technical Support Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeSupport Full time $93,491 - $100,296

    Technical Support SpecialistThe role involves providing advanced ICT technical and troubleshooting support to clients across multiple sites. This includes diagnosing and resolving hardware and software faults on assigned devices, liaising with vendor support where applicable.Key responsibilities include administering desktop management systems, installing...

  • Technical Support Specialist

    9 hours ago

    Brisbane, Queensland, Australia beBeeSupport Full time $100,000 - $140,000

    Technical Support SpecialistAs a Technical Support Specialist, you will play a key role in providing exceptional customer service and technical support to our clients. Your primary responsibility will be to troubleshoot and resolve technical issues related to our equipment and software.The ideal candidate will have previous experience in customer-facing...