Workplace Event Coordinator

4 days ago


Melbourne, Victoria, Australia ISS Full time

About the Role:

We are seeking a highly skilled and experienced Workplace Event Coordinator to join our team at ISS. As a key member of our operations team, you will be responsible for ensuring the smooth execution of events and meetings across our commercial sites.

Key Responsibilities:

  • Coordinate the preparation of event and meeting spaces, including audio-visual and furniture setup and pack down, to meet client expectations.
  • Ensure meeting rooms are reset and stocked, and resolve any equipment issues promptly.
  • Greet guests, clean event and meeting spaces, and clear tables.
  • Work closely with our commercial catering team to coordinate menu requests.
  • Support the catering team in general operational tasks, as required.
  • Provide a friendly and welcoming experience for guests using client-facing workspaces and attending internal events, acting as the face of our client's brand.
  • Proactively deliver exceptional service and maintain the highest standards of quality.
  • Maintain the event and meeting spaces on assigned commercial sites as the corporate showcase to all visitors.

About You:

To be successful in this role, you will need:

  • Strong experience in hospitality (food and beverage or banquet) or customer service, with a proven track record of delivering exceptional customer experiences.
  • Physical capability to move heavy items as needed and practice safe handling at all times.
  • Basic level of food and beverage service skills, including greeting guests, cleaning, and clearing.
  • Excellent personal presentation, with well-developed verbal and written communication skills.
  • Professional C-suite engagement skills.
  • Excellent multi-tasking skills.
  • Demonstrated ability to manage stakeholder relationships.
  • Sound time management skills, self-motivated, organized, and able to work unsupervised.
  • Able to provide a clear police check dated in the last 3 months and other compliance requirements.
  • Defense experience highly desirable.

About ISS:

ISS is a leading global provider of facility services, dedicated to creating a better work environment for our clients and their employees. We value diversity, promote equal opportunities, and prioritize employee and workplace safety.


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