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Workplace Experience Coordinator

2 months ago

Melbourne, Victoria, Australia APT Travel Group Full time

We are seeking a highly organized and detail-oriented Workplace Experience Coordinator to join our team at APT Travel Group. As a key member of our operations team, you will be responsible for creating and maintaining a vibrant, welcoming, and efficient workplace experience that enhances employee engagement and productivity.

Key Responsibilities
  1. Workplace Experience
  • Manage the day-to-day requirements of the office, including ordering and maintaining office supplies, vendor management, courier management, maintenance services, issuing parking and guest passes, visitor support, and catering.
  • Ensure compliance with workplace safety regulations and implement health and safety protocols.
  • Manage internal communications relating to the workplace experience.
  1. Employee Experience
  • Act as the primary point of contact for employee inquiries related to office services and amenities.
  • Manage the onboarding experience for new employees, ensuring they are welcomed and integrated smoothly into the company culture, including laptop and workstation setup.
  • Develop and implement initiatives that enhance employee satisfaction, such as wellness programs and recognition initiatives.
  1. Event Planning & Coordination
  • Plan and execute company-wide events, such as our values awards and parties.
  • Organize regular social gatherings and initiatives that promote team spirit and attendance in the office.
  • Coordinate logistics for meetings, conferences, and training sessions, ensuring all details are managed effectively.
  1. Tech Support
  • Ensure all meeting room technology is regularly tested and working.
  • Purchase and manage stock of IT consumables. Act as a first point of contact for these tech accessory needs (headsets, keyboards, etc.).
Requirements
  1. 1-2 years of experience working as an office administrator or in a related role.
  2. A passion for creating positive workplace experiences and a commitment to providing high levels of service.
  3. Proficiency in Microsoft Office Suite.
  4. Tech savvy with knowledge of tech hardware and systems.
  5. Highly organized and action-oriented.
  6. A positive can-do attitude.
  7. Willing to work in the office 4-5 days a week.
What We Offer
  1. Learning & development allowance.
  2. Bonus week of leave if requirements met.
  3. Experience our premium products with familiarization trips.
  4. Highly engaged team and great company culture.
  5. Chance to give back via our workplace giving initiatives through our One Tomorrow Foundation, including volunteer leave.
  6. Holistic wellbeing program.
  7. Paid parental leave.
Our Values
  1. Genuine Service
  • We genuinely care about the experience we create for our guests, trade partners, and internal stakeholders.
  1. Better Together
  • We are better when we connect and collaborate, valuing all opinions.
  1. For Tomorrow
  • We pursue opportunities to grow, embracing change and learning from our mistakes. We choose the long-term view over short-term benefits.
  1. Celebrate the Moments
  • We like to have fun at work and share a positive attitude. We celebrate our successes, no matter how big or small. A win for one of us is a win for all.