Operations Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeoperations Full time $90,000 - $120,000

Job Summary:

Operational Manager

We are seeking a highly skilled Operational Manager to join our team. The successful candidate will be responsible for overseeing the operational aspects of our business, ensuring seamless day-to-day operations and exceptional client experiences.

Key Responsibilities:
  • Lead and manage reception services, ensuring a polished and professional client experience.
  • Supervise, train, and roster reception staff, providing coverage when needed.
  • Manage calls, meeting room bookings, and coordinate internal and client-facing events.
Facilities Management:
  • Oversee all aspects of building and facilities management, including maintenance, cleaning, security, and WHS compliance.
  • Maintain emergency procedures, first aid training schedules, and key safety personnel allocations.
  • Liaise with contractors and service providers to ensure optimal workplace conditions.
Administrative Support:
  • Manage procurement, inventory, and asset registers for office supplies and equipment.
  • Coordinate logistics such as couriers, postage, and archiving.
  • Support onboarding/offboarding processes and firm-wide events.
  • Maintain operational policies and procedures for efficiency and compliance.
Budget Management:
  • Prepare and manage operational budgets.
  • Monitor expenditure and source cost-effective suppliers.
Leadership & Collaboration:
  • Coach and lead your team with a focus on service excellence.
  • Build strong relationships with internal teams and external stakeholders.
  • Foster a positive workplace culture and act as a go-to contact for operational matters.

Please note that this is a general job description and may vary depending on the specific requirements of the role.

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