Leading Project Change

2 weeks ago

Melbourne, Victoria, Australia beBeeQuality Full time $120,000 - $160,000
Project Leadership Opportunity

We are seeking a skilled and experienced project manager to lead our Enhancing Quality initiative. This is a unique opportunity to drive meaningful change that improves how we work, strengthens governance, and uplifts the customer experience.

  • Deliver Strategic Outcomes: Lead the implementation of the Enhancing Quality initiative, ensuring alignment with our strategic goals and quality principles.
  • Embed Quality Frameworks: Support the rollout of our new enterprise-wide Quality Framework, including governance, reporting, and process improvements.
  • Drive Innovation: Oversee the implementation of new technologies that enhance quality and efficiency, such as call recording and transcription tools.
  • Collaborate Across Teams: Work closely with enabling services, including IT, data, and operational teams, to ensure seamless integration of systems, tools, and processes. Partner with operational leaders, quality teams, and stakeholders to build shared understanding and drive the successful adoption of new practices and technologies.
  • Ensure Governance & Reporting: Establish robust governance structures, manage risks, and provide clear, timely reporting on project progress and outcomes.

To succeed in this role, you should have:

  • Project Management Expertise: Proven experience delivering complex projects or business improvement initiatives, ideally in a similar sector.
  • Strategic Thinking: Ability to align project delivery with broader organisational goals and quality standards.
  • Change Leadership: Experience supporting transformation and embedding new frameworks or technologies.
  • Stakeholder Engagement: Strong communication and collaboration skills, with the ability to influence and engage across all levels.
  • Technical Proficiency: Comfortable with project tools and systems, and confident in managing reporting, documentation, and quality assurance processes.
What We Offer
  • Flexible working arrangements.
  • State-of-the-art offices designed for collaboration and wellbeing.
  • Inclusive leave options.
  • Financial benefits.

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