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Technical Support Officer
2 months ago
We are seeking a highly skilled and experienced Mechanical Technical Support Officer to join our Operations team at Australian Rail Track Corporation (ARTC). As a key member of our team, you will be responsible for providing safe, reliable, and efficient maintenance and operation of Heavy Plant Assets and other rail-bound plant across our network.
Key Responsibilities- Carry out inspections, servicing, scheduled maintenance, and breakdown repairs of Heavy Plant assets and other plant as directed.
- Operate plant and equipment as required.
- Maintain operational control of Heavy Plant assets during travel and work.
- Provide clear operational direction and support to other operational personnel as needed.
- Test machinery and ensure effective performance of core duties.
- Advise and assist Senior Plant staff and Work Group Leader on potential issues affecting plant safety and/or performance.
- Assist electricians, maintenance crews, and operators with fault diagnosis and repair.
- Carry out approved modifications to Heavy Plant.
- Provide input into decisions regarding plant repair, upgrade, and overhaul.
- Supervise maintenance contractors as needed and contribute to the development of trade skills and knowledge of apprentices through mentoring, coaching, and education.
- Complete all necessary paperwork/recordkeeping, including electronic asset management systems, to meet regulatory requirements and maintain systems integrity.
- Participate in projects and undertake other duties as requested.
To be successful in this role, you will need to demonstrate:
- A mechanical trade certificate relevant to the position.
- Proven experience with hydraulic, pneumatic, mechanical, and electronic systems.
- Experience in maintaining heavy rail/earthmoving equipment.
- Welding experience with MIG, ARC, and gas equipment.
- Self-motivation and a dedicated commitment to Safety and Quality Assurance.
- A Class C driver's license.
- Flexibility in relation to work hours and the ability to travel away from home and work overtime as required by ARTC.
As a valued member of our team, you will have access to a range of benefits, including:
- Competitive remuneration.
- An uncompromising commitment to a Zero-Harm working environment.
- Fully paid on-the-job training.
- 24/7 Employee Assistance Program for all employees and their direct family members.
- Numerous financial, lifestyle, health, and wellbeing benefits, including salary sacrifice options.