Warranty Claims Specialist

5 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $90,000
Warranty Clerk Job Opportunity

We are seeking a detail-oriented and organized Warranty Clerk to support our service department by ensuring warranty claims are processed accurately and efficiently.

This is an exciting opportunity for a highly motivated individual to play a key role in supporting our service operations.

Responsibilities:
  • Receive and review warranty claims submitted by customers, dealers, or service providers.
  • Verify warranty coverage and ensure that all required documentation is complete and accurate.
  • Enter warranty claims data into the system and maintain organized records.
  • Communicate with customers, dealerships, and service departments to gather additional information when needed.
  • Process and track warranty claims from initiation to resolution.
  • Assist in maintaining warranty-related documentation and manuals.

The ideal candidate will have:

  • Proven experience as a Warranty Clerk or in a similar administrative role.
  • Strong organizational and time-management skills.
  • Excellent attention to detail and accuracy in data entry.
  • The ability to build strong relationships with all stakeholders.
  • Strong problem-solving skills.
  • A strong desire to perform at the highest level.
Why Join Us?

At our organization, we value and reward our people. You'll enjoy:

  • Additional leave days including an annual Wellbeing Day and Volunteering Day.
  • Employee benefits program with discounts on vehicle purchases, car rental, and services.
  • Health & wellbeing support including free annual flu vaccination, corporate Bupa health plan, and financial services support.
  • Insurance benefits including company-paid salary continuance, Death and TPD cover.
  • A supportive team culture, ongoing training, and genuine career development opportunities.


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