Claims Process Support Specialist

2 weeks ago


Perth, Western Australia beBeeAdministrative Full time $50,000 - $80,000
Job Description

As a Customer Service and Administration Specialist, you will play a key role in ensuring our claims process runs smoothly.

You will be responsible for directing calls, resolving general enquiries, and supporting the team with essential administrative tasks.

Key Responsibilities
  • Customer Service: Answer incoming calls and ensure callers are directed to the appropriate team member.
  • Resolve general enquiries efficiently and professionally.
  • Follow up with members, suppliers, and assessors to obtain outstanding claim documentation.
  • Update claim notes, ensure reserves are accurate, allocate tasks, and manage documentation.
  • Provide administrative support to the claims team as needed.
  • Build and maintain strong working relationships with internal and external stakeholders.
Required Skills and Qualifications
  • Intermediate proficiency in Microsoft Office Suite.
  • Strong communication skills with the ability to empathise and connect with others.
  • A proactive approach and willingness to take ownership of your responsibilities.
Why Join Us?

We are committed to creating a supportive and collaborative workplace where your contributions are valued. You will be part of a team that is passionate about delivering great service and making a difference for our members.

Our team offers flexibility in work arrangements, development opportunities, paid parental leave, and many more benefits that make Capricorn a great place to work.

Join us today and become part of a growing community that makes a real impact



  • Perth, Western Australia beBeeMotivation Full time $75,000 - $105,000

    The Royal Automobile Club of WA is seeking a highly motivated and results-driven Motor Claims Specialist to join their team.Key Responsibilities:Manage a caseload of claims, including negotiating liability with other insurers and third parties.Communicate processes clearly verbally and in writing, ensuring members understand their claim entitlement and the...


  • Perth, Western Australia beBeeClaims Full time $75,000 - $105,000

    Job Title:Claims Support SpecialistAbout the Role:We are seeking a highly organized and detail-oriented Claims Support Specialist to join our team. This role will be based in our Perth office and will involve performing administrative functions required in the Workers Compensation claims process.This is a hybrid role that has a requirement of working at...

  • Claims Specialist

    4 weeks ago


    Perth, Western Australia HAYLO People Full time

    HAYLO Peopleare experts in Personal Injury and General Insurance recruitment.We are partnered witha major insurer expanding theirworkers compensationdivision who are growing their market share and seeking experienced Senior Case Managers or Occupational Rehab Consultants ready to leverage their expertise in a collaborative, forward-thinking...

  • Claims Specialist

    1 day ago


    Perth, Western Australia beBeeClaims Full time $60,000 - $80,000

    About Claims ManagementA specialist general insurance advice and broking services provider with a history of over 40 years is seeking an experienced claims professional to manage end-to-end claims processes, including lodgment, analysis, and settlements.Manage a diverse range of claims, ensuring timely and accurate updates are provided to clients and...

  • Claims Specialist

    7 days ago


    Perth, Western Australia Compass Group Australia Full time $90,000 - $120,000 per year

    Today and tomorrow at Compass Group, we serve a better future by enriching people, communities and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community. Join a global leader that feeds innovation, drives...


  • Perth, Western Australia beBeeClaim Full time $70,000 - $100,000

    We are seeking a highly motivated individual to join our team as a Claim Support Officer.Job DescriptionAs a Claim Support Officer, you will provide critical support to case managers in maintaining certificate registries, processing invoices, managing appointments and addressing ad-hoc business needs. This role requires strong organizational and...


  • Perth, Western Australia beBeeCompliance Full time $92,098 - $96,660

    Job Title: Claims and Compliance SpecialistJob Description:This role plays a vital part in managing workers' compensation claims, ensuring timely and accurate processing.You will be responsible for providing essential advice to managers and employees on compensable matters, improving processes or practices, and supporting change management.As a Claims and...


  • Perth, Western Australia beBeeClaims Full time $75,000 - $105,000

    Job Title: Motor Claims SpecialistThis role is a fantastic opportunity to join our claims team and support customers through the motor claims process. As a Motor Claims Specialist, you will be handling a high volume of inbound calls and correspondence from customers, brokers, and authorized representatives.You will begin with a comprehensive induction at our...


  • Perth, Western Australia beBeeLeadership Full time $105,000 - $145,000

    Claims Leadership OpportunityAt our organization, we seek a motivated Lead Specialist to join our Insurance division.Key Responsibilities:Support the Team Leader in guiding and coaching a team of Home Claims Specialists.Handle complex home claims, providing tailored support to members throughout the claims lifecycle.Deliver high-quality service that balances...


  • Perth, Western Australia beBeeClaims Full time $80,000 - $120,000

    Job Title:Senior Claims SpecialistAbout the Role:We are seeking a skilled professional to join our Public Sector team at Marsh McLennan.Key Responsibilities:• Triage all new claims received daily and distribute them according to established processes and protocols• Undertake technical claims administration, including gathering information, claim...