Sales and Customer Service Excellence Leader
2 days ago
Drive strategic growth and operational excellence in sales and customer service leadership roles. As a visionary leader, you will optimize end-to-end sales journeys, enhance customer experiences, and align both functions with broader business objectives.
About the Role- Lead a high-performing team of account managers to achieve growth and retention targets through data-driven insights and process improvements.
- Develop scalable sales processes and workflows that drive individual and team success.
- Utilize sales forecasting and pipeline analysis to drive adherence to targets and inform business decisions.
- Oversee customer service teams delivering timely and high-quality support through a concierge model that leverages offshore capabilities.
- Promote continuous improvement initiatives across both departments to drive efficiency and effectiveness.
- Nurture strong business relationships with key stakeholders and internal/external partners to drive business results.
You will make a significant impact by leading a team of professionals passionate about delivering exceptional customer experiences. If you have a proven track record in sales and service leadership, excellent communication skills, and a passion for driving business outcomes, we encourage you to apply.
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Hobart, Tasmania, Australia beBeeLeader Full time $130,000 - $175,000Leadership Opportunity: Optimizing Sales Journeys and Customer Service Job Description:We are seeking a strategic and operational leader to optimize sales journeys, enhance customer service, and align both functions with broader business goals. This role bridges the gap between sales strategy and execution, ensuring that both sales and service teams operate...
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Service Excellence Leader
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Customer Service/Sales
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Ambitious Sales and Service Leader
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