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Heavy Equipment Service Coordinator

1 month ago

Dandenong, Victoria, Australia William Adams Full time
Service Coordinator Role in Dandenong

Dandenong, VIC

We're looking for a customer-focused individual to take on the role of Service Coordinator at our Dandenong branch.

About Us:

With almost 100 years as a Caterpillar Dealer, William Adams has established itself as a leading provider of heavy equipment solutions. Our partnership with Caterpillar enables us to offer unparalleled product support and expertise to our customers.

The Role:

This front-line position involves booking and scheduling work-in-progress, providing technical information, and managing invoices. You'll be working closely with other departments to deliver effective solutions.

Your Responsibilities:

  • Coordinate service activities to ensure efficient workflow
  • Provide accurate and timely information to customers and service technicians
  • Prepare quotations for repair and maintenance services
  • Manage invoices to ensure clear pricing and product details
  • Liaise with other departments to achieve project objectives

About You:

To succeed in this role, you'll need excellent organisational skills, operational experience in the heavy mechanical industry, and a strong commitment to safety procedures.

Benefits:

We offer a competitive salary package, including:

  • A starting salary of $70,000 - $80,000 per annum
  • Ongoing career development opportunities
  • Access to our Employee Assistance Program and Wellbeing portal
  • A range of rewards and benefits through our platform

Get in Touch:

If you're interested in this opportunity, please contact David from our Talent Acquisition Team.