EO Service Delivery Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeTransformation Full time $180,000 - $200,000
Job Overview

Sustainable Leadership Opportunity

We are seeking a talented leader to oversee the operations and service delivery of our cutting-edge EO services.

This dynamic role requires a strategic thinker with exceptional leadership skills, who can drive excellence in service outcomes, administration, resource utilization, and digital reporting.

The ideal candidate will foster strong relationships with internal stakeholders and Defence partners, ensuring seamless operations and service delivery across the entire EO enterprise.

About the Role:

  • Lead the development and execution of our EO Services' strategic vision, ensuring alignment with Defence's mission.
  • Prioritise safety with a focus on zero harm, promoting a proactive reporting culture and continuous improvement of HSE systems.
  • Drive cultural transformation and leadership capability enhancement, aligning with Thales strategic pillars and leadership model.
  • Ensure effective issue management and process governance through a culture of continuous improvement.

Key Responsibilities

Operational Excellence:

  1. Oversee daily operations, including regional management, support services, and customer responsiveness.
  2. Identify new business opportunities and implement data-driven strategies to drive efficiency and effectiveness.

Required Skills and Qualifications

Candidate Profile:

  • Previous experience in the defence EO supply chain, managing multi-site operations and geographically dispersed teams.
  • In-depth understanding of the Defence user community, its operational environment, and quality management systems.
  • A proven track record of managing teams and implementing continuous improvement initiatives.
  • Strong engagement skills to work with diverse customer groups and achieve business outcomes.
  • Governance skills in managing business operations, project delivery, and finance.

What We Offer

Career Opportunities:

  • Tertiary qualifications in business, engineering, or relevant experience.
  • Proven leadership in managing a medium-sized business or segment in logistics/production.

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