Customer Experience Ambassador

3 days ago


Brisbane, Queensland, Australia Woolworths Group Full time

We're seeking a passionate and dedicated Customer Experience Ambassador to join our team at Woolworths Group.

About Us

As an inclusive, team-first company, we value diversity and equality in the workplace. We strive to create a safe and inclusive environment for all our employees, where they can grow and develop their careers.

Job Overview

This is a full-time role that requires flexibility, including working on Thursdays from 15:30-20:30, Fridays from 11:30-15:30, and Saturdays from 11:00-15:30.

You'll be responsible for delivering exceptional customer experiences, handling daily store operations, and maintaining high standards of food safety and product quality.

Key Responsibilities
  1. Providing outstanding customer service, responding to customer inquiries, and resolving any issues in a timely manner.
  2. Maintaining a clean and organized store environment, adhering to health and safety standards.
  3. Ensuring accurate stock management, processing transactions efficiently, and managing cash handling procedures.
  4. Working collaboratively with colleagues to achieve sales targets, promote products, and maintain a positive store image.
Requirements
  • A genuine passion for providing excellent customer service and a strong focus on teamwork.
  • The ability to work flexibly, adapt to change, and prioritize tasks effectively.
  • A willingness to learn and grow with the company, embracing new challenges and opportunities.
Benefits

We offer a competitive salary of $70,000 - $90,000 per annum, based on experience and performance. You'll also enjoy:

  • A comprehensive training program to enhance your skills and knowledge.
  • Ongoing support and mentorship from experienced colleagues.
  • A dynamic and inclusive work environment that fosters growth and development.

We're committed to creating better experiences for our customers and our people. If you're passionate about delivering exceptional customer experiences and growing with a leading retail company, apply now to become part of our team



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