Senior Disability Accommodation Coordinator

7 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $100,000 - $120,000
Accommodation Services Manager South-East

We are seeking an experienced Accommodation Services Manager to join our team. Supported by the Area and State Manager, the Accommodation Services Manger will provide leadership and continuously improve Supported Accommodation Services for people living with disability.

The role will be responsible for ensuring clients' needs are being met alongside ensuring support workers are upholding their duties in a prompt and professional manner. Other tasks will also include coaching of staff, daily rostering and key relationships.

Main Responsibilities:

  • Manage the day-to-day running of the allocated site
  • Effectively manage people metrics
  • Respond to unplanned support call requests
  • Identify any disputes or complaints and escalate in a timely manner
  • Succeed in managing and closing risk incidents
  • Liaise with property managers to advise on any property repairs and incidents
  • Complete monthly audits on fire drills, first aid kits and WHS monthly auditing
  • Participate in internal and external audits

Required Skills and Qualifications:

  • Minimum 2 years' proven leadership experience in health, particularly client/case management, quality management, incident management and resolution;
  • Knowledge of the changing environment in the disability/health sector;
  • Strong people management and team leadership skills;
  • Exemplary customer service skills;
  • Willingness to take ownership and hold people accountable;
  • High level of computer literacy with experience in Microsoft Office and data management systems;
  • Excellent verbal and written communication skills, particularly in dealing with sensitive information;
  • Ability to thrive in a fast-paced and challenging environment;

Benefits:

  • Current National Police Check;
  • NDIS Worker Screening Check;
  • Evidence of current work rights in Australia;
  • Current Australian Drivers license;

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