Loyalty Marketing Specialist
4 weeks ago
The Cotton On Group is seeking a highly skilled Loyalty Specialist to join our team. As a key member of our marketing team, you will be responsible for delivering a lifecycle marketing plan to identify strategies and tactics to optimize performance.
Key Responsibilities- Develop and implement marketing campaigns to suit different regions and customer segments
- Collaborate with key stakeholders to manage campaigns end-to-end
- Manage and onboard the customer experience to ensure repeat shoppers
- Utilize data to inform future customer growth and program development
- Communicate effectively with team members and stakeholders to influence key decisions
- Demonstrated experience working in a similar Loyalty Specialist role or extensive experience in a Loyalty Coordinator position
- Relevant degree or qualification in marketing or a related field
- Experience working with loyalty programs, specifically tiered programs
- Proven experience in delivering marketing campaigns within a global retailer
- Solid project management skills with the ability to manage multiple marketing campaigns
Cotton On Group is a dynamic and passionate team committed to making a real difference in people's lives through our philanthropic arm, the Cotton On Foundation. We believe in creating a positive and inclusive work environment that supports the growth and development of our team members.
What We Offer- Competitive salary packaging
- Flexible working arrangements
- 50% team member discount off all brands (excluding Ceres Life)
- World-class office with a state-of-the-art Wellness Centre
- Brand-new childcare centre onsite
- Employee Assistance Program
- Returning from maternity leave? Work part-time and get paid full-time for 2 months
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