Loyalty Marketing Specialist

4 weeks ago


Geelong, Victoria, Australia Cotton On Group Full time
About the Role

The Cotton On Group is seeking a highly skilled Loyalty Specialist to join our team. As a key member of our marketing team, you will be responsible for delivering a lifecycle marketing plan to identify strategies and tactics to optimize performance.

Key Responsibilities
  • Develop and implement marketing campaigns to suit different regions and customer segments
  • Collaborate with key stakeholders to manage campaigns end-to-end
  • Manage and onboard the customer experience to ensure repeat shoppers
  • Utilize data to inform future customer growth and program development
  • Communicate effectively with team members and stakeholders to influence key decisions
Requirements
  • Demonstrated experience working in a similar Loyalty Specialist role or extensive experience in a Loyalty Coordinator position
  • Relevant degree or qualification in marketing or a related field
  • Experience working with loyalty programs, specifically tiered programs
  • Proven experience in delivering marketing campaigns within a global retailer
  • Solid project management skills with the ability to manage multiple marketing campaigns
About Us

Cotton On Group is a dynamic and passionate team committed to making a real difference in people's lives through our philanthropic arm, the Cotton On Foundation. We believe in creating a positive and inclusive work environment that supports the growth and development of our team members.

What We Offer
  • Competitive salary packaging
  • Flexible working arrangements
  • 50% team member discount off all brands (excluding Ceres Life)
  • World-class office with a state-of-the-art Wellness Centre
  • Brand-new childcare centre onsite
  • Employee Assistance Program
  • Returning from maternity leave? Work part-time and get paid full-time for 2 months


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