Child Youth

15 hours ago

Parramatta Park, Queensland, Australia beBeeAdministrative Full time $62,000 - $83,000

Our Community-Based Service team is looking for a skilled and compassionate Administrator to support our Child, Youth & Family program. This role will involve managing referrals, ensuring they meet program criteria, contacting clients, assessing their readiness to engage in the program, making referrals to other services, and creating client profiles.

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As an experienced professional in social work or community welfare, you will have excellent communication and organisational skills, with the ability to handle multiple tasks and deadlines. You will be responsible for providing exceptional service to clients, responding to their queries, and maintaining accurate records of client interactions.

We are seeking someone who is able to exercise discretion and confidentiality when handling sensitive information, with a strong understanding of cultural competence and experience working alongside Culturally and Linguistically Diverse people and First Nations families.

This is a unique opportunity to make a meaningful contribution to the lives of children and young people in your community, supporting them to prevent entering the child protection system.

  • Manage referrals, assess client eligibility, and ensure smooth communication between teams
  • Develop and maintain accurate client records, databases, and reports
  • Provide high-quality administrative support to the team, including answering phones, responding to emails, and completing tasks efficiently
  • Collaborate with colleagues to ensure effective delivery of the program and achievement of its goals

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