Change Management Specialist

5 days ago

Sydney, New South Wales, Australia University of New South Wales Full time

About the Role:

The University of New South Wales is seeking a highly skilled Change Management Specialist to join our team. As a Change Management Specialist, you will be responsible for conducting analysis and developing recommendations for the effective design and implementation of change management plans to embed strategic and operational change across our technology delivery portfolio.

Key Responsibilities:

  • Conduct change analysis and change impact assessments using Change Methodologies (i.e. PROSCI/ADKAR) to inform and support successful change management outcomes.
  • Document change impact assessment outcomes to determine the scale of change and associated business readiness to develop a portfolio view of change.
  • Conduct stakeholder analysis to identify stakeholder commitment, impact, influence, and engagement to align engagement strategies.
  • Provide input and insights into change planning to ensure change management activities align with the needs of the business, identifying risks and mitigation strategies, with recommendations for improvements.
  • Consult and collaborate with all operational business groups and project teams to understand current and future state, and to ensure business requirements are translated into documentation.
  • Prepare status reports of change and project activities against critical path timelines for key governance bodies.
  • Develop key messages for communication planning, and liaising with project teams and communication teams to ensure a coordinated communication approach across the program and with key stakeholders.
  • Review and analyse change management tools and activities (including leadership alignment, stakeholder engagement, and cultural assessment), and ensure they are relevant and up to date.
  • Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.

Requirements:

  • Qualifications in change management and/or relevant experience gained in organisational change management gained through any other combination of education, training and/or experience.
  • Experience or knowledge of change management program delivery within the higher education sector.
  • Relevant experience in planning, developing, and implementing change communications for all levels of stakeholders, with a strong understanding and proven experience in effectively communicating program communications.
  • Strong analytical and decision-making skills, and advanced skills in the use of standard office toolsets including word processors, video, spreadsheets, drawing/diagramming tools (such as Excel, PowerPoint, Word and Viso).
  • Strong interpersonal skills, with the ability to clearly convey information and ideas through a variety of channels (oral, written, social media) to individuals or groups in an engaging manner.
  • Sound stakeholder management skills with the ability to build and maintain effective internal and external working relationships, influence others and liaise effectively with a range of stakeholders to ensure successful outcomes.
  • Proven organisational skills and the ability to operate autonomously while demonstrating strong initiative and a proactive approach to deal with multiple tasks, establish priorities and meet deadlines.
  • Demonstrated success working effectively and collaboratively in a team environment.
  • An understanding of and commitment to UNSW's aims, objectives and values in action, together with relevant policies and guidelines.

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