Change Management Specialist

7 days ago

Sydney, New South Wales, Australia Westpac Full time
About the Role

We are seeking an experienced Change Management Specialist to join our team at Westpac.

This is a key role that will play a critical part in driving and embedding RPA transformation initiatives and policies across the Group.

The successful candidate will be responsible for developing and implementing effective change management strategies that deliver intended benefits and positive behaviour change across the Group.

Key Responsibilities
  • Design and Implement Change Management Strategies: Develop and implement comprehensive change management strategies for RPA initiatives and policies/framework updates.
  • Assess Stakeholder Impact: Assess the impact of RPA changes on stakeholders and develop appropriate engagement plans.
  • Identify and Engage Key Stakeholders: Identify key stakeholders across various levels of the organization and create a framework for engagement.
  • Facilitate Workshops and Meetings: Facilitate workshops, meetings, and communications to ensure alignment and gather feedback.
  • Communicate Change: Develop and execute communication plans to effectively embed RPA initiatives.
  • Collaborate with Training Teams: Collaborate with training teams to design and deliver training programs that equip employees with the skills and knowledge needed for change.
  • Provide Ongoing Support: Provide ongoing support and resources to help employees adapt to new RPA processes, frameworks, and systems.
  • Measure Effectiveness: Establish metrics to measure the effectiveness of RPA initiatives.
  • Provide Regular Updates: Provide regular updates to RPA LT on progress, challenges, and outcomes.
What We Offer

As a Change Management Specialist at Westpac, you will have the opportunity to shape the culture of a business that has been around for over 200 years.

We are committed to creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone.

Our purpose is to create better futures together, and we will back you in the development of your career, internal career prospects, and flexible working.

In addition to competitive remuneration, you will have access to a wide range of employee benefits to help you manage your priorities.

We empower you to shape your career path through personalized upskilling, mentoring, and training opportunities.

Requirements

To be successful in this role, you will have 5+ years' experience in change management, culture specialist, human resources, or a related field within financial services.

Excellent interpersonal and communication skills are required, along with the ability to engage and influence stakeholders at all levels.

Proven experience in project management, delivering organizational change programs that improve employee experience, efficiency, and/or risk and compliance outcomes is essential.

Strong analytical and problem-solving skills, and a results-oriented mindset are also required.

We are an equal opportunity employer and welcome applications from candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans, and reservists, and Indigenous Australians.

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