Client Relationship Manager

4 days ago

Sydney, New South Wales, Australia beBeeClientSuccess Full time $95,781 - $114,095

This role is designed to support clients in achieving their objectives and receiving value from services provided. The Client Success Associate will act as a critical conduit between clients and stakeholders, ensuring seamless communication and execution of action points. Key responsibilities include building client relationships, engaging with clients, and onboarding new clients.

Key Responsibilities
  • Build client relationships
  • Engage with clients
  • Onboard new clients

Key Strengths

  • Customer service skills
  • Communication skills
  • Critical thinking
  • HR knowledge
  • Collaboration skills
  • Influencing skills
About the Role

The Client Success Associate will be immersed in all aspects of human resources, including talent management, organizational design, workforce development, employee relations, recruitment, policy, and procedure. They will work closely with senior executives, HR professionals, and other stakeholders to deliver results and drive client satisfaction.

What You Will Do:

  • Build, develop, and manage relationships with existing clients across various business functions and companies.
  • Regularly meet and engage with clients virtually to understand their business priorities and recommend programs that drive high value, retention, and return on investment.
  • Partner with sales teams to onboard new clients to purchased services and capabilities.
  • Collaborate with internal colleagues to maximize the value delivered to clients.

What You Will Need:

  • A minimum of 12 months of relevant professional and/or internship experience.
  • A passion for and interest in human resources, with a willingness to discuss concepts with client stakeholders.
  • Strong customer service, communication, collaboration, prioritization, critical thinking, and influencing skills.
  • A bachelor's degree preferred.

Benefits and Culture

Gartner offers world-class benefits, highly competitive compensation, and rewards for top performers. Our hybrid work environment provides flexibility and support for you to thrive, working virtually when productive and collaborating with colleagues in a vibrant community.

We are committed to being an equal opportunity employer and offer opportunities to all job seekers, including those with disabilities. If you require reasonable accommodations, please contact us.

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