Business Intelligence Analyst

22 hours ago

North Lakes, Queensland, Australia Auto & General Full time

About the Role

We are seeking a highly skilled Business Intelligence Analyst to join our team at Auto & General. As a Business Intelligence Analyst, you will be responsible for transforming our analytics and reporting capabilities, moving us from descriptive reporting to interactive analytics and insights.

Key Responsibilities

  • Deliver Daily, Weekly, Monthly & Ad-Hoc reports and analysis for our various stakeholders.
  • Automate manual reporting processes using ETL tools and techniques.
  • Drive value from enterprise analytics software (Power BI)
  • Drive value from integrations between the Enterprise Data Warehouse, data lake, cloud platforms and front-end analysis and reporting solutions
  • Develop robust, reusable codes which will be stored in our libraries.
  • Democratise analytics by building beautiful, usable dashboards, visualisations and reports.
  • Understand and integrate data from third party applications into custom reports & dashboards & reports.
  • Become the SME and go-to source.
  • Conduct in-depth analysis using various data sources, tools, and techniques to identify opportunities for cost optimisation, revenue enhancement, and overall financial performance improvements.
  • Collaborate with cross-functional teams, including Finance & Operations to gather and analyse contact centre data, identify trends, patterns, and insights, and provide recommendations to support strategic decision-making.
  • Create and maintain financial models, forecasts, and dashboards to monitor key performance indicators (KPIs), track financial performance, and provide timely and accurate reporting to senior leaders.
  • Stay up to date with industry trends, best practices, and emerging technologies related to data analysis, visualisation, and data-driven decision-making.
  • Proactively identify opportunities for process improvement, automation, and innovation in analysis and reporting, and measure the financial benefits of your activities.
  • Present complex data and insights in a clear and concise manner for stakeholders to facilitate understanding and drive informed decision-making.
  • Identify and report potential risks or inadequate controls related to compliance or operational risks.
  • Champion a culture of risk and compliance across the division
  • Maintain awareness, understanding and compliance with Company policies and procedures, including the on-time completion of mandatory training.

About Us

At Auto & General, we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

Our culture of 'high performance with high integrity' underpins our values and the way we interact with our customers, the community and each other. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer.

What We Offer

  • Location – This role is based at our North Lakes office - a convenient location close to local retail, restaurants and other amenities.
  • Extra leave - Enjoy additional leave days on us You'll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
  • Paid parental leave - We support our new parents with paid parental leave and other benefits.
  • Workplace giving - If you're passionate about a cause, then we are too – we offer workplace giving and we'll dollar match your donations to registered charities.
  • Development opportunities - We're championing your development with internal programs and access to a wide range of online courses.
  • Employee discounts - You'll receive discounts on Budget Direct insurance products.
  • Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
  • Onsite facilities - There's excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
  • Perks App - Access to an employee benefits and discounts app called 'Perks' offering your great discounts, offers and programs across a range of areas.
  • WFH - 2 days

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