Business Intelligence Analyst

2 weeks ago


North Lakes, Queensland, Australia Auto & General Full time
About the Role

We are seeking a highly skilled Business Intelligence Analyst to join our team at Auto & General. As a key member of our analytics team, you will be responsible for transforming our analytics and reporting capabilities, moving us from descriptive reporting to interactive analytics and insights.

Key Responsibilities
  • Develop and maintain robust, reusable codes that will be stored in our libraries.
  • Drive value from enterprise analytics software (Power BI) and integrations between the Enterprise Data Warehouse, data lake, cloud platforms, and front-end analysis and reporting solutions.
  • Democratise analytics by building beautiful, usable dashboards, visualisations, and reports.
  • Understand and integrate data from third-party applications into custom reports and dashboards.
  • Collaborate with cross-functional teams to gather and analyse contact centre data, identify trends, patterns, and insights, and provide recommendations to support strategic decision-making.
  • Present complex data and insights in a clear and concise manner for stakeholders to facilitate understanding and drive informed decision-making.
Requirements
  • Proven experience in business intelligence, data analysis, and reporting.
  • Strong understanding of data visualisation tools and techniques.
  • Ability to work with large datasets and develop complex queries.
  • Excellent communication and presentation skills.
  • Experience with Power BI and ETL tools.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to work with a leading insurance company.


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