Business Intelligence Analyst
4 weeks ago
We are seeking a highly skilled Business Intelligence Analyst to join our team at Auto & General. As a key member of our analytics team, you will be responsible for transforming our analytics and reporting capabilities, moving us from descriptive reporting to interactive analytics and insights.
Key Responsibilities:
- Develop and maintain robust, reusable codes that will be stored in our libraries.
- Drive value from enterprise analytics software (Power BI) and integrations between the Enterprise Data Warehouse, data lake, cloud platforms, and front-end analysis and reporting solutions.
- Collaborate with cross-functional teams to gather and analyse contact centre data, identify trends, patterns, and insights, and provide recommendations to support strategic decision-making.
- Present complex data and insights in a clear and concise manner for stakeholders to facilitate understanding and drive informed decision-making.
What You'll Need
- Strong understanding of data analysis, visualisation, and data-driven decision-making.
- Experience with Power BI and ETL tools.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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