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Business Solutions Analyst

2 months ago

North Lakes, Queensland, Australia Auto & General Full time
About the Role

We are seeking a highly skilled Business Analyst to join our team at Auto & General. As a Business Analyst, you will play a key role in shaping our projects by seamlessly integrating design elements, engaging with stakeholders, and ensuring a cohesive approach that drives results.

Key Responsibilities
  • Gather system and process requirements and design innovative solutions to business problems.
  • Facilitate workshops and engage with relevant stakeholders and subject matter experts.
  • Conduct field and desk research, including user surveys, competitor analysis, and web analytics.
  • Develop business process maps to ensure clarity around process for all stakeholders.
  • Translate business requirements into functional and system requirements and specifications.
  • Effectively manage issues, change requests, and testing to balance quality with cost and timeliness impacts.
  • Contribute to project and program delivery by ensuring all documentation reflects business understanding and adheres to A&G guidelines.
Requirements
  • Minimum of 2-5 years' experience as a Business Analyst in a transformation program of work and an agile delivery environment.
  • Proficient skills in business process modelling, As-Is/To-Be process mapping, and data models.
  • Previous experience working within regulated environments highly beneficial.
  • Effective stakeholder management and ability to collaborate and bring together different viewpoints and expectations.
  • Proven interpersonal and relationship-building skills across all organisational levels.
What We Offer
  • Location: This role can be based at our Toowong or North Lakes office, with convenient access to local retail, restaurants, and other amenities.
  • Extra leave: Enjoy additional leave days on us, including a paid 'ME' day and one paid volunteer leave day annually.
  • Paid parental leave: We support our new parents with paid parental leave and other benefits.
  • Development opportunities: We're championing your development with internal programs and access to a wide range of online courses.
About Auto & General

We provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home, and on holiday. Our culture of 'high performance with high integrity' underpins our values and the way we interact with our customers, the community, and each other.