Cruise Holidays Specialist

1 week ago


Sydney, New South Wales, Australia FCM Travel Full time
CruiseAbout Travel Consultant

Are you passionate about cruise holidays and looking for a new challenge? We're seeking a highly motivated and experienced Travel Consultant to join our CruiseAbout team in Double Bay.

Key Responsibilities:
  • Quoting, booking, and invoicing cruise bookings and packages
  • Meet and exceed monthly sales targets, ensuring KPIs are met
  • Provide exceptional customer service, handling walk-in, email, and telephone enquiries efficiently and accurately
  • Maximise sales opportunities by upselling and cross-selling
  • Monitor and action all relevant mailboxes daily
  • Maintain accurate and comprehensive product information to deliver and generate sales
Requirements:
  • Proven experience working in a customer service environment and achieving sales targets
  • GDS experience
  • Exceptional attention to detail, adept problem-solving skills, and ability to thrive under pressure
  • Ambitious, highly motivated, and proficient in organising tasks efficiently
What's in it for you?
  • Enjoy discounts on travel and accommodation to explore new destinations
  • Employee Share Scheme through Equate Plus
  • Access to in-house financial and health services
  • Ongoing training and professional development through the Flight Centre Landing
  • Internal progression opportunities through Brightness of Future
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures programs
  • Opportunity to attend global awards events, including Global Gathering
  • Variety of social events to promote networking and celebration of wins


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