Clinical Operations Specialist

1 week ago

Gold Coast, Queensland, Australia beBeeProfessional Full time $80,000 - $100,000
Practice Director Job Opportunity

We are seeking a skilled and experienced practice director to join our team. As a key member of our staff, you will play a pivotal role in ensuring seamless experiences for both clients and our veterinary professionals.

Key Responsibilities
  • Leadership and Team Management:
    • Lead, mentor, and motivate a team of veterinary professionals and support staff.
    • Foster a positive and collaborative team culture that emphasizes exceptional patient care and client satisfaction.
  • Operational Excellence:
    • Oversee the day-to-day operations of the clinic, including scheduling, inventory management, and facility maintenance.
    • Ensure compliance with veterinary standards and regulations.
  • Client Relations:
    • Build and maintain strong relationships with clients, ensuring a positive experience and addressing any concerns promptly.
    • Implement strategies to enhance client retention and satisfaction.
  • Financial Management:
    • Work closely with the regional management team to achieve financial targets and budgets.
    • Monitor and manage clinic financial performance, including invoicing and accounts receivable.
  • Marketing and Community Engagement:
    • Collaborate with the marketing team to develop and implement promotional strategies to attract new clients.
    • Engage with the local community to build awareness of the clinic's services.

This is an excellent opportunity for an experienced leader to take on a new challenge and make a real difference in our team. You should possess leadership and team management skills, excellent communication and interpersonal skills, knowledge of veterinary practice operations and industry regulations, business acumen and financial management skills, and a customer-focused approach.

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