Marketing Director

5 days ago

Sydney, New South Wales, Australia IAG Full time
About the Role

We are seeking an experienced Marketing Director to lead our customer experience team in Sydney. As a key member of our marketing leadership team, you will be responsible for delivering exceptional customer experiences across multiple brands, including NRMA Insurance.

Key Responsibilities:

  • Leverage your expertise in growth, CRM, and marketing automation to drive business results through targeted campaigns.
  • Develop and execute strategies that leverage personalisation channels, including email, SMS, mail, push, social, and digital.
  • Collaborate with cross-functional teams to ensure seamless delivery of campaigns and exceed customer expectations.

Requirements:

  • 8+ years' experience in a growth/CRM/marketing automation role, with a proven track record of leading successful customer lifecycle marketing programs.
  • Demonstrated ability to influence stakeholders and thrive in fast-paced, complex environments within large organisations.
  • Proven experience working with marketing automation teams and understanding audience selection and personalisation capabilities.

What We Offer:

  • A competitive salary range of $180,000 - $220,000 per annum, depending on experience.
  • A comprehensive benefits package, including 13% superannuation, flexibility through 'My Flex', and partner discounts.
  • The opportunity to work with a diverse team, passionate about making a difference in the community.

About IAG

IAG is a leader in general insurance, technology, research, and resilience design. We're committed to helping customers navigate life's challenges and creating meaningful change in the community. Our purpose is to make the world safer, and we're driven by our values of empathy, courage, and teamwork.

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