Administration & Customer Service Officer

3 days ago


Townsville City Center, Queensland, Australia Cleanaway Waste Management Full time
About the Role

We are seeking a highly motivated and organized Administration and Customer Service Officer to join our team at Cleanaway Waste Management.

As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our customers and internal stakeholders.

Key Responsibilities:

  • Provide frontline communication and support to external customers via phone, email, and in-person
  • Respond to customer inquiries in a professional and timely manner
  • Act as a point of contact between operations, finance, sales, and site personnel
  • Assist in the preparation of weekly and monthly management reports
  • Process purchase orders and invoices
  • Assist with accounts and payroll functions
  • Perform other administrative tasks as required

Requirements:

  • Proven ability to promote proactive relationships with clients, suppliers, and on-site personnel
  • Pleasant phone manner and excellent communication skills
  • Ability to work in an office environment with repetitive tasks
  • Experience with JDE, Coupa, and Fleet Safety First software is an advantage
  • Strong time management and organizational skills

What We Offer:

  • A competitive salary package
  • Flexible working arrangements
  • Career opportunities in a high growth, Australian business
  • A supportive and safe work environment
  • Paid parental leave
  • Great company benefits, including employee share program, company discounts, salary packaging, flu vaccinations, EAP, and more


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