Administration & Customer Service Officer
3 days ago
We are seeking a highly motivated and organized Administration and Customer Service Officer to join our team at Cleanaway Waste Management.
As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our customers and internal stakeholders.
Key Responsibilities:
- Provide frontline communication and support to external customers via phone, email, and in-person
- Respond to customer inquiries in a professional and timely manner
- Act as a point of contact between operations, finance, sales, and site personnel
- Assist in the preparation of weekly and monthly management reports
- Process purchase orders and invoices
- Assist with accounts and payroll functions
- Perform other administrative tasks as required
Requirements:
- Proven ability to promote proactive relationships with clients, suppliers, and on-site personnel
- Pleasant phone manner and excellent communication skills
- Ability to work in an office environment with repetitive tasks
- Experience with JDE, Coupa, and Fleet Safety First software is an advantage
- Strong time management and organizational skills
What We Offer:
- A competitive salary package
- Flexible working arrangements
- Career opportunities in a high growth, Australian business
- A supportive and safe work environment
- Paid parental leave
- Great company benefits, including employee share program, company discounts, salary packaging, flu vaccinations, EAP, and more
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