Customer Service Representative

1 month ago


Bibra Lake, Australia Sika Full time
Job Title: Customer Services Officer

At Sika Australia, we are seeking a highly skilled and experienced Customer Services Officer to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer orders and ensure accurate and efficient delivery.
  • Collaborate with internal teams to provide technical assistance and support to customers.
  • Monitor and manage customer relationships to ensure high levels of satisfaction.
  • Develop and maintain knowledge of our products and services to provide expert advice to customers.
Requirements:
  • Minimum 1 year of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in MS Office and other relevant software.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to work with a leading company in the construction industry.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.



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