Technical Operations Specialist

1 week ago


Sydney, New South Wales, Australia Industrial Light & Magic Full time
Job Summary

We are seeking a highly skilled Technical Operations Specialist to join our team at Industrial Light & Magic.

About the Role

This exciting opportunity will see you working as an escalation point for other IT and peer teams, supporting and administrating virtual and bare-metal infrastructure and associated services following company standards, best practices, and project objectives.

Key Responsibilities
  • Serve as an escalation point for other IT and peer teams, providing expert technical guidance and support.
  • Support and administer virtual and bare-metal infrastructure and associated services, ensuring seamless operation and optimal performance.
  • Maintain and implement effective service monitoring, maintenance programs, and foundational system design with a global perspective.
  • Collaborate with other IT and peer teams to ensure standards and technologies align with overall technical direction and security posture of Industrial Light & Magic.
  • Develop and maintain documentation and processes around key IT services in the organization.
Requirements
  • Bachelor's degree in Computer Science or equivalent degree or professional experience in a technical discipline.
  • 1-3 years of experience in IT-related or other technical disciplines, building and supporting IT systems in a multi-platform high-performance production environment.
  • Ability to automate workflows and extend services via scripting (bash/shell, Python, PowerShell, or other languages).
  • Support and administration of cloud collaboration services such as GSuite or equivalent platform, including working with associated APIs.
  • Working with VMWare stack or other equivalent virtualization platform in an enterprise environment, including hardware and software configuration, provisioning, orchestration, and monitoring.
  • A clear and concise communicator, able to effectively keep both users and managers informed of progress.
  • An effective team player with the ability to focus on resolving problems and prioritize multiple requests efficiently.
Compensation

The estimated annual salary for this role is $120,000 - $150,000, commensurate with experience and qualifications.

About Us

At Industrial Light & Magic, we believe that diversity, inclusion, and belonging are integral to our company. We value a diverse workforce and strive to create an inclusive environment where everyone feels valued and empowered to contribute their best work.



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