Technical Operations Support Specialist

2 days ago

Sydney, New South Wales, Australia Industrial Light & Magic Full time

Job Overview

We are seeking a highly skilled Technical Operations Support Specialist to join our team at Industrial Light & Magic. As a key member of our support team, you will play a vital role in providing top-notch technical assistance to our users.

About the Role

The Technical Operations Support Specialist will be responsible for troubleshooting and resolving technical issues related to Windows, SCCM, CentOS Linux, macOS, MS Office, email, internet connections, and hardware/peripherals IT systems. You will work closely with our production engineers to install and configure software, troubleshoot and repair malfunctioning software, and administer mail systems, system installation, and configuration.

Key Responsibilities

  • Efficiently install and configure software in a Linux and Windows environment.
  • Manage end-user expectations and systems issues using technical and client service skills.
  • Administer mail systems, system installation and configuration, printing systems, and third-party software.
  • Set up and upgrade computer systems in a networked environment with minimal end-user interruption.
  • Properly integrate devices such as printers, scanners, and digitizing tablets with Linux, Macintosh, and Windows systems.
  • Analyze existing processes, identify areas for improvement, and propose achievable solutions.
  • Actively participate in ongoing process creation, improvement discussions, and projects in both an individual and group setting.
  • Communicate effectively with staff and management regarding break-fix expectations and changes.
  • Research and recommend hardware and software solutions as needed.

Requirements

  • Diploma or Bachelor's Degree in Computer Science or equivalent, or years of desktop support experience in a fast-paced production environment.
  • Excellent understanding of technology and the role of the client in relation to the larger IT infrastructure.
  • Strong skills in Linux operating systems (CentOS primarily), command line experience required, remote management, and scripting experience helpful.
  • Windows 7 or 10 operating systems experience a plus.
  • Ability to communicate professionally and friendly with coworkers.
  • Self-starter, energetic, strong organizational skills, and ability to prioritize workload.
  • Team player that strives to maximize team/department performance.

Compensation

This is a full-time position with a salary range of $90,000 - $110,000 per annum, depending on experience.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plan, paid time off, and professional development opportunities.

  • Technical Operations Support Specialist

    5 days ago

    Sydney, New South Wales, Australia Cboe Global Markets, Inc. Full time

    Overview of the RoleThe Technical Operations Support Specialist will serve as a key member of our team, providing exceptional support to customers and internal stakeholders. This role requires a high level of technical expertise, strong problem-solving skills, and excellent communication abilities.About Cboe Global Markets, Inc.Cboe Global Markets, Inc. is a...

  • Technical Support Specialist for GIS Operations

    2 days ago

    Sydney, New South Wales, Australia EBR Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at EBR. This role is perfect for individuals with a passion for GIS and providing exceptional technical support.About the RoleThe successful candidate will be responsible for providing top-notch support for our operational GIS systems, ensuring they are running smoothly...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Hamilton Island Enterprises Full time

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide technical assistance and troubleshooting for various computer systems and software applications within our organisation.This role involves diagnosing and resolving hardware and software issues, ensuring system stability, and maintaining efficient operations.You will...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Hamilton Island Enterprises Full time

    Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to provide technical assistance and troubleshooting for various computer systems and software applications within our organisation.The successful candidate will be responsible for diagnosing and resolving hardware and software issues, ensuring system stability, and...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia UNSW Australia Full time

    Job Summary:The UNSW Australia is seeking a highly skilled Technical Support Specialist - Lab Operations to provide technical support and maintenance for the university's research and education labs. The successful candidate will be responsible for troubleshooting and resolving technical issues, providing training and support to lab users, and collaborating...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Hamilton Island Enterprises Full time

    Technical Support SpecialistHamilton Island Enterprises is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting for various computer systems and software applications within the organization.The RoleThis position is responsible for...

  • Cloud Support Technical Operations Specialist

    2 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleAs a Cloud Support Technical Operations Specialist, you will be part of a dynamic team responsible for ensuring the smooth operation of Amazon's cloud infrastructure.In this role, you will work closely with network, systems, and software engineers to develop proactive engineering mechanisms that enable your team to manage the health of...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Employsure Full time

    About the Role:We are seeking a skilled Technical Support Specialist to join our team at Employsure. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our staff, ensuring a seamless and efficient experience.Key Responsibilities:Provide technical support to staff via phone, email, and in-personDeploy...

  • IT Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Firesoft People Full time

    Job Title: IT Technical Support Specialist for MSPLocation: RemoteSalary: CompetitiveFiresoft People requires an IT Technical Support Specialist for our client, a leading IT Service Provider. The ideal candidate will work directly with clients to provide technical support and maintenance for their IT infrastructure.Key Responsibilities:Support and...

  • Technical Support Specialist

    5 days ago

    Sydney, New South Wales, Australia EBR Full time

    We are seeking highly skilled technical support specialists to join our team at EBR. As a technical support specialist, you will be responsible for providing top-notch support to our clients.Key Responsibilities:Troubleshoot PC issues via hotlines and remote desktopsResolve user mailbox issuesInstall and configure new PCs, laptops, and peripheralsInstall and...

  • Technical IT Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Telstra Full time

    Job OverviewAt Telstra, we're committed to delivering exceptional IT services to our customers. As a Technical IT Support Specialist, you'll play a crucial role in providing technical support to our executive team, ensuring seamless operations and high-quality service delivery.Key ResponsibilitiesProvide expert technical advice and support on various...

  • Technical Support Specialist

    1 week ago

    Sydney, New South Wales, Australia Employsure Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our IT team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our staff, ensuring a seamless and efficient experience.Key Responsibilities:Provide 6-star customer service by resolving escalated Helpdesk Tickets.Operate and...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Hamilton Island Enterprises Full time

    Systems Support SpecialistWe are seeking an experienced Technical Support Specialist to join our dynamic team at Hamilton Island Enterprises.As a key member of our IT team, you will be responsible for providing technical support and troubleshooting for various computer systems and software applications within the organisation.Key responsibilities...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Remote Staff Full time

    Job Title: Technical Support SpecialistJob Description:We are seeking a highly skilled and dynamic Technical Support Specialist to join our team at Remote Staff. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, resolving technical issues, and ensuring customer...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Cuscal Full time

    Job Title:Technical Support SpecialistJob Description:The Technical Support Specialist will be responsible for ensuring the availability, performance, and maintenance of mission critical systems.Responsibilities:System Operations:Take ownership of the operational lifecycle, including incident, change, and problem management.Proactively monitor systems,...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia REAL TIME AUSTRALIA Full time

    The Technical Support Specialist will be responsible for resolving complex technical issues and providing technical guidance to customers. This is a customer-facing role that requires strong interpersonal skills and experience in troubleshooting technical issues.The ideal candidate will have 2-4 years of experience in technical/application support/web...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Talent International Full time

    About the Role:As a Technical Support Specialist at Talent International, you will be responsible for providing exceptional customer service and technical expertise to ensure the smooth operation of our IT systems. This role requires strong communication skills, a solid understanding of business operations, and the ability to identify and resolve technical...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia LEAP Legal Software Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our Client Care team at LEAP Legal Software. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients, troubleshooting and resolving technical issues with our software, and maintaining a high level of product knowledge.Key...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesReview and troubleshoot customer issues,...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia UNSW Australia Full time

    Job SummaryThe UNSW Australia is seeking a highly skilled Computing Support Specialist to join its team in the UNSW Labs. The successful candidate will be responsible for providing technical support and maintenance for the lab infrastructure, ensuring that it is stable and secure.Key ResponsibilitiesProvide Level 2 and Level 3 technical support for...