Technical Support Specialist for GIS Operations

6 days ago


Sydney, New South Wales, Australia EBR Full time
Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team at EBR. This role is perfect for individuals with a passion for GIS and providing exceptional technical support.

About the Role

The successful candidate will be responsible for providing top-notch support for our operational GIS systems, ensuring they are running smoothly and efficiently. This includes troubleshooting issues, implementing quality assurance programs, and developing procedures to maintain high standards.

The ideal candidate will have a strong working knowledge of MapInfo and ESRI software, as well as experience in spatial data management and MS SQL querying. Excellent communication skills, both written and oral, are essential for this role, as you will be working closely with team members and stakeholders to resolve complex operational problems.

Key Responsibilities
  • Provide expert technical support for GIS operations, including troubleshooting and resolving issues in a timely manner
  • Develop and implement quality assurance programs to ensure high standards are maintained
  • Manage spatial data and develop procedures to maintain data integrity
  • Collaborate with team members to resolve complex operational problems
  • Implement IT system solutions to meet business requirements
Requirements
  • Tertiary qualifications or equivalent experience in GIS
  • Strong working knowledge of MapInfo and ESRI software
  • Experience in spatial data management and MS SQL querying
  • Excellent communication and problem-solving skills
What We Offer

As a Technical Support Specialist at EBR, you can expect a competitive salary of AU$80,000 - AU$110,000 per annum, depending on experience. Our company offers a dynamic and supportive work environment, opportunities for professional growth, and a chance to make a real difference in the field of GIS.



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