Customer Request Manager

1 week ago


Melbourne, Victoria, Australia beBeeSkill Full time $76,800 - $79,200

Customer Service Specialist Job Summary

We are seeking highly skilled and customer-focused professionals to manage the administrative side of customer requests, utilizing our Salesforce platform for efficient service delivery.

Key Responsibilities:
  • Manage customer requests in a timely and accurate manner.
  • Utilize Salesforce to track and manage customer interactions and requests.
  • Maintain accurate and up-to-date records and reports.
  • Collaborate with team members to ensure seamless service delivery.

Requirements:

  • 1-2 years of experience in a customer service or administrative role (previous experience with Salesforce is beneficial).
  • Ability to work independently and as part of a team.
  • Excellent communication and organizational skills.
  • A valid police check.
  • Immediate start availability.


  • Melbourne, Victoria, Australia Surf Coast Shire Council Full time

    Job TypePart Time- Position Description**Permanent Part Time****16 hours per week (Tuesday and Wednesday)****$**72,632.69** **pro rata (plus 11% super and annual pay increases)****Who we are**The Surf Coast has a long history of creativity and innovation. Originally this has been associated with the surf industry and now continues with new industries, new...


  • Melbourne, Victoria, Australia beBeeServiceRequest Full time $80,000 - $120,000

    We are seeking a professional to join our team in managing service requests and improving operational efficiency. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and collaboratively as part of a dynamic team.Key responsibilities will include coordinating with stakeholders to manage...


  • Melbourne, Victoria, Australia Leidos Full time

    Company Description**Company Description - About Leidos**We're a large scale complex systems integration company, committed to delivering trusted solutions that help to safeguard Australia. With over 20 years' local experience and the backing of a 32,000 people global network, we're growing fast.The first thing you learn at Leidos Australia is to leave...


  • Melbourne, Victoria, Australia beBeeCoordinatormanager Full time $100,000 - $110,000

    Join a dynamic team as a Coordinator where you will be responsible for end-to-end coordination of critical incident and onsite requests, including intake, administration, sourcing of consultants, reporting, and invoicing. This is an exciting opportunity to work with a variety of stakeholders, both internal and external, and contribute to successful service...


  • Melbourne, Victoria, Australia DT Global Full time

    OverviewRequest for Tender – InfoSec Registered Assessor Program (IRAP) Audit for the Australia-Pacific Partnerships PlatformJoin to apply for the Request for Tender – InfoSec Registered Assessor Program (IRAP) Audit for the Australia-Pacific Partnerships Platform role at DT Global.Program backgroundThe Australia-Pacific Partnerships Platform supports...


  • Melbourne, Victoria, Australia DT Global Full time

    OverviewRequest for Tender – InfoSec Registered Assessor Program (IRAP) Audit for the Australia-Pacific Partnerships PlatformJoin to apply for the Request for Tender – InfoSec Registered Assessor Program (IRAP) Audit for the Australia-Pacific Partnerships Platform role at DT Global.Program backgroundThe Australia-Pacific Partnerships Platform supports...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $110,000 - $150,000

    About the OpportunityJob Overview:This is a pivotal leadership position in overseeing a team that manages customer interactions and service requests across multiple contracts, ensuring exceptional service delivery and consistent quality management.Key Responsibilities:Direct the team's performance in handling customer contact and service request triage,...


  • Melbourne, Victoria, Australia beBeeCustomerSupport Full time $55,000 - $83,000

    Job Overview">We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our Customer Experience Team, you will play a vital role in delivering exceptional customer experiences every day.">Key Responsibilities:">Manage order entry and associated tasks to ensure seamless customer...


  • Melbourne, Victoria, Australia Marken Full time

    **Title**:Customer Relationship Manager**Job Purpose**:To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.**Main Duties and Responsibilities**:- Develop excellent working relationships and communicate courteously with the customer in order...


  • Melbourne, Victoria, Australia beBeeCustomer Full time £28,000 - £36,000

    Service Desk Lead OpportunityWe are seeking an experienced Service Desk Team Lead to manage the incident and request lifecycle, deliver outstanding customer service, and lead a team of Service Desk Technicians.Key Responsibilities:Manage the incident and request lifecycle to deliver exceptional customer service.Assist with operational Service Desk cover...