Customer Relationship Manager
1 week ago
Job Overview
">We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our Customer Experience Team, you will play a vital role in delivering exceptional customer experiences every day.
">Key Responsibilities:
">- Manage order entry and associated tasks to ensure seamless customer interactions.
- Provide complex information and respond to in-depth requests via telephone and email, meeting customer needs promptly.
- Maximize opportunities, deliver order entry requirements, and handle a range of requests across service and product information for both internal and external customers.
Requirements:
">To succeed in this role, you will need:
">- 1-2 years of experience in a similar customer-focused role with a proven ability to build and develop rapport with both internal and external customers.
- Strong time management skills and the ability to perform under pressure.
- Excellent communication, administrative, and problem-solving abilities.
- Proficiency in MS Office, with SAP experience preferred.
What We Offer:
">In addition to a competitive salary and benefits package, we offer:
">- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- The chance to work with a talented team of professionals.
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