Customer Service Specialist

2 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $50,000 - $80,000
Job Opportunity: Customer Service Specialist

We are seeking a skilled and customer-focused professional to join our team as a Customer Service Specialist. As a key member of our organisation, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.

Key Responsibilities:
  • You will be the primary point of contact for customers, responding to their queries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers, providing tailored solutions to meet their needs and preferences.
  • Process customer orders and inquiries efficiently, ensuring accuracy and attention to detail.
  • Perform administrative tasks as required, including data entry and record-keeping.
Required Skills and Qualifications:
  • You possess excellent communication and organisational skills, with the ability to work effectively in a fast-paced environment.
  • Prior experience in a call centre or customer-facing role is highly desirable, particularly in the food service industry.
  • You have great computer skills, including proficiency in Microsoft Office and other relevant software applications.
  • You are able to work under pressure in a team environment, prioritising tasks and managing multiple responsibilities.
What We Offer:
  • A competitive remuneration package that reflects your skills and experience.
  • Nationally recognised training opportunities to enhance your skills and career prospects.
  • A range of staff benefits, including discounts on purchases and health insurance.

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