
Pet Ashes Coordinator
7 days ago
Keepsake Preparation and Client Care Role
At Eden Hills, we are seeking a dedicated professional to fill a Keepsake Preparation and Client Care position.
This role requires someone who can work effectively between our preparation and client care teams, ensuring the highest level of service for clients.
Key responsibilities in the Keepsake Preparation team include:
- Preparing keepsake offerings such as urns, jewelry, or wooden boxes for pet ashes
- Providing engraving services
- Managing stock levels and performing replenishments
In the Client Care team, you will be responsible for administration and customer-facing duties:
- Welcoming incoming clients to our office
- Receiving pets into our care
- Attending viewings
- Displaying products
To succeed in this role, you must possess:
- Excellent attention to detail
- Office experience
- Physical fitness and strength for manual handling duties
- Reliability, trustworthiness, and pride in your work
- Ability to adapt quickly to changing circumstances and prioritize tasks in a calm and professional manner
- Strong computer skills
- Organizational skills and a neat and tidy working style
As a valued member of our team, you will enjoy:
- A strong people-first culture
- On-site parking
- The InvoCare Employee Share Plan
- Employee Assistance Plan and annual Flu vaccination
- Group access to discounted funerals
- Birthday leave
- The Lifestyle Rewards program
We value tact, discretion, and integrity in all employees.
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