EUC Technical Support Specialist

6 days ago

Adelaide, South Australia beBeeDesktopSupport Full time $60,000 - $90,000

**Job Description:**

EUC Desktop Support professionals will be responsible for delivering high-quality technical support services to end-users. This includes installation, management, and troubleshooting of all End User Devices, workstations, printers, and associated peripherals.

**Key Responsibilities:

  • Installation and configuration of operating systems and software applications.
  • Troubleshooting hardware and software issues with End User Devices.
  • Providing technical support for virtual desktop interfaces and managing endpoint devices.
  • Liaising with 3rd party vendors for component or unit replacement.
  • Configuring workstation Windows Operating System Firewall as per client SOP.

**Skills and Qualifications:**

Our ideal candidate will have a strong understanding of computer systems, networks, and operating systems. They will possess excellent communication skills, both written and verbal, and be able to effectively communicate with end-users throughout the service disruption/request and provide regular updates through standard customer provided tools & channels.

**Benefits:**

This role offers an opportunity to work in a dynamic environment with a team of experienced professionals. Our company provides opportunities for career growth and development, competitive compensation, and benefits package.

**Work Authorisation:** Australia (preferred)

**Work Location:** In person

**eWaste Management:**

Our company is committed to reducing its environmental impact. As part of our eWaste management program, we require that all employees adhere to our soft asset disposal process which involves device wipe using client provided software as per client provided process and procedures. Hard asset disposal will be handled by storing the device in a secure location at the client site for the client hardware disposal vendor pick up.

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