Frontline Client Liaison Specialist
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Frontline Client Liaison Specialist.
This is an exciting opportunity to work in a fast-paced environment where you will be interacting with customers on a daily basis, promoting our brand and providing exceptional service.
You will be responsible for completing rental transactions, contracts and bookings, as well as inspecting vehicles for damages and cleaning them according to company standards.
In this role, you will have the opportunity to work independently and as part of a team, using your communication and problem-solving skills to resolve any issues that may arise.
Key Responsibilities- Interact with customers face-to-face, promoting our brand and providing exceptional service.
- Complete rental transactions, contracts and bookings accurately and efficiently.
- Clean the interior and exterior of vehicles according to company standards.
- Inspect vehicles for damages and report any issues to management.
- A full and valid driver's license.
- A minimum availability of 3-4 days per week.
- Previous experience in retail, hospitality, customer service, sales or similar roles.
- The ability to work in a fast-paced environment while delivering exceptional customer service.
- The ability to follow procedures and adhere to company guidelines and standards.
- A competitive salary of $45.15 per hour, plus loadings and overtime rates.
- A wellbeing program including life insurance, discounted health insurance and superannuation options.
- Access to Perkbox, offering discounts and offers with hundreds of retailers and big brands.
- Employee discounts on car rental across Avis Budget Group.
- An Employee Assistance Program (EAP) provided by Converge, offering 24/7 support for mental health and wellbeing.
At Avis Budget Group, we are proud to be a leading provider of global transportation solutions. We value diversity, equity and inclusion within our workforce, consumer base, communities and supply chain.
We are committed to making a positive difference to the lives of our colleagues, customers and communities where we operate.
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