Australian Cyber Support Engineer
1 day ago
We are seeking a dedicated professional to join our Customer Support team as a Customer Support Engineer based in Sydney, Australia.
The ideal candidate will have a strong understanding of general networking and cyber security technologies, as well as experience of support and incident response procedures and practices.
Key Responsibilities:
- Responding to support requests in the Darktrace Customer Portal
- Explaining software features to help customers maximize the platform's potential
- Ensuring smooth and efficient customer deployments
What We Offer: A competitive salary, hybrid working options, and a chance to grow with a dynamic company in the cyber security industry.
Benefits: As part of the Darktrace team, you will have access to extensive training and support as you develop in the role. You'll also be given opportunities to grow with the company.
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