Australian Cyber Support Engineer

1 day ago


Melbourne, Victoria, Australia Darktrace Full time
Job Details

We are seeking a dedicated professional to join our Customer Support team as a Customer Support Engineer based in Sydney, Australia.

The ideal candidate will have a strong understanding of general networking and cyber security technologies, as well as experience of support and incident response procedures and practices.

Key Responsibilities:

  • Responding to support requests in the Darktrace Customer Portal
  • Explaining software features to help customers maximize the platform's potential
  • Ensuring smooth and efficient customer deployments

What We Offer: A competitive salary, hybrid working options, and a chance to grow with a dynamic company in the cyber security industry.

Benefits: As part of the Darktrace team, you will have access to extensive training and support as you develop in the role. You'll also be given opportunities to grow with the company.



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