Resort Front Office Coordinator

5 days ago

Gold Coast, Queensland, Australia beBeeMultitasking Full time $27,460 - $29,400

Office Administrator Position

Job Summary:

We are seeking an experienced and efficient Office Administrator to join our team. As a key member of our front office staff, you will be responsible for ensuring seamless daily operations.

Main Responsibilities:
  • Front Desk Operations: Greet and register guests, assign rooms, and ensure room keys are correct.
  • Customer Service: Troubleshoot emergencies in a fast-paced environment, provide excellent service under pressure, and respond promptly to guest enquiries.
  • Administrative Tasks: Make and confirm reservations, offer correct rates, attempt to upsell, and provide accurate information about the resort's outlets.
Requirements:
  • Ability to work in a high-volume, fast-paced environment with multiple priorities.
  • Excellent communication and problem-solving skills to handle diverse situations effectively.

This is a part-time position requiring at least 3 days a week, including weekend availability.

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