Current jobs related to Technical Support Specialist - Melbourne, Victoria - beBeeSupport
-
Technical Support Specialist
2 days ago
Melbourne, Victoria, Australia beBeeTechnical Full timeTechnical Support SpecialistMoorabbin, VictoriaWe are seeking a Technical Support Specialist to join our team on a permanent full-time basis.About the RoleThis is an exciting opportunity for a skilled professional to provide support and education in deploying and maintaining clients' computer infrastructure. The successful candidate will be responsible for...
-
Technical Support Specialist
1 day ago
Melbourne, Victoria, Australia beBeeField Full time $80,000 - $120,000Job Title:Technical Support SpecialistJob Description:The Technical Support Specialist plays a crucial role in ensuring the smooth operation of security and inspection systems worldwide. Our team is responsible for designing, manufacturing, and marketing these systems to meet the most demanding threat detection needs.This position requires strong technical...
-
Technical Support Specialist
2 days ago
Melbourne, Victoria, Australia beBeeIrrigation Full timeAbout The RoleWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing expert technical assistance to customers, ensuring their irrigation systems are running smoothly and efficiently.">Provide remote technical support to both internal and external customers,...
-
Technical Support Specialist
2 days ago
Melbourne, Victoria, Australia beBeeSupport Full timeOur client is seeking an experienced Technical Support Specialist to join its team. As a key member of the support team, you will provide essential assistance and guidance in the deployment and maintenance of clients' computer infrastructure.In this role, you will diagnose and resolve technical problems, directly contributing to clients' engineering and...
-
Technical Support Specialist
1 day ago
Melbourne, Victoria, Australia beBeeSupport Full time $84,000 - $112,000Exciting opportunity alert!Job Summary:We are seeking a highly skilled Technical Support Specialist to join our dynamic team. As a key member of our technical support group, you will work closely with experienced technology leaders to provide top-notch customer service and support.Main Responsibilities:Troubleshoot technical issues by identifying root...
-
Technical Support Specialist Opportunity
1 day ago
Melbourne, Victoria, Australia beBeeCustomerSupport Full time $74,760Technical Support Specialist OpportunityWe are seeking a skilled professional to deliver high-quality customer service as a Technical Support Specialist. The ideal candidate will have experience in call centre technical support and be certified in Cisco CCNA or other relevant certifications.Key Responsibilities:Identify technical issues, apply logical...
-
IT Technical Support Specialist
2 days ago
Melbourne, Victoria, Australia beBeeTechnical Full time $75,000 - $102,000Job Title: IT Technical Support SpecialistKey Responsibilities:Provide expert technical assistance to staff members in relation to computer systems, applications, and hardware.Identify and troubleshoot technical issues efficiently, escalating where necessary.Implement solutions to resolve technical problems, ensuring minimal downtime.Deploy and roll out new...
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Peoplebank Full time1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This major international electronics manufacturer is seeking an experienced level 1 Technical Support Specialist to work within their Network Operations Control Centre (NOC), a 24/7 single point of contact to all managed and support services customers.A...
-
Technical Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Peoplebank Full time3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This major international electronics manufacturer is seeking an experienced level 1 Technical Support Specialist to work within their Network Operations Control Centre (NOC), a 24/7 single point of contact to all managed and support services customers.A...
-
Technical Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Peoplebank Full time3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This major international electronics manufacturer is seeking an experienced level 1 Technical Support Specialist to work within their Network Operations Control Centre (NOC), a 24/7 single point of contact to all managed and support services customers.A...
Technical Support Specialist
2 weeks ago
We are seeking a skilled Technical Support Specialist to provide ongoing support to our clients using the Kardex WES software platform.
This is a customer-facing role requiring strong communication, organizational, and troubleshooting skills.
The specialist will address issues at both Level 2 and 3, acting as a technical expert capable of performing initial root cause analysis.
- Contribute to the analysis and definition of Kardex WES software requirements.
- Participate in the integration and testing of Kardex WES software both in-house and on client sites.
- Assist in the setup, configuration, and rule definition according to client requirements.
- Develop a strong understanding of the client's operational practices and needs.
- Create and enhance comprehensive test plans and test cases.
- Prepare clear and concise release notes to facilitate smooth deployment.
- Ensure high-quality work through rigorous QA and testing procedures.
- Identify, diagnose, and resolve bugs, applying appropriate fixes as needed.
- Develop and execute internal, interface, and integrated test plans involving AutoStore systems, Kardex software, client host systems, and other integrated technologies.
- Lead and deliver training sessions for client personnel on the functionality and operation of Kardex WES software.
- Provide ongoing support to clients during the post-handover ramp-up phase.
- Take ownership of the Kardex WES software system deployed on the AutoStore demo grid across APAC, ensuring readiness for client visits, testing, and software updates.
- Provide Level 2 and 3 support by addressing client inquiries and managing calls/tickets from Kardex Level 1 and technicians.
- Escalate and collaborate with the Kardex WES product team to resolve Level 3 issues.
