ServiceNow Technical Lead

3 days ago

Melbourne, Victoria, Australia beBeeService Full time $140,000 - $150,000
Job Title: ServiceNow Operations Technical Lead

As a key member of our team, you will oversee the optimal delivery of managed services by the ServiceNow Operations team. This role involves providing technical escalation and operational support to team members in our Operations team.

The ideal candidate will have strong knowledge across multiple ServiceNow modules (ITSM, CSM, HRSD, ITAM, ITOM) and be able to manage multiple tasks in a busy environment. They should also be a creative, strategic, and thoughtful leader with a 'can-do' approach who can effectively communicate with stakeholders.

  • Key Responsibilities:
  • Deliver enhancements and deployment of new features on time and within budget.
  • Triage and monitor workload to ensure high-quality delivery within SLA.
  • Lead technical day-to-day activities, including stand-ups, escalations, and coaching with the team.
  • Work closely with the ServiceNow Operations Manager to deliver on the team strategy.
  • Maintain excellent service levels to customers.

Requirements:

  • 5+ years in a ServiceNow Developer/Engineer position.
  • Creative, strategic, and thoughtful 'hands-on' leader with a 'can-do' leadership approach.
  • Strong knowledge across multiple ServiceNow modules (ITSM, CSM, HRSD, ITAM, ITOM).
  • Proven experience managing multiple tasks in a busy environment.

Benefits:

  • A dynamic working environment that fosters growth and development.
  • An excellent reputation as a ServiceNow Elite Partner.
  • Diverse engagements, environments, and clients across corporate and government sectors.
  • Opportunities for career advancement and professional development.

  • ServiceNow Technical Lead

    2 days ago

    Melbourne, Victoria, Australia beBeeService Full time $140,000 - $150,000

    About Our ServiceNow Technical Lead RoleAs a key member of our ServiceNow Operations team, this technical lead role involves close collaboration with other team members to ensure exceptional customer support in ServiceNow.Key responsibilities include:Oversee the efficient delivery of ServiceNow managed services by all team membersSupport the delivery of...

  • ServiceNow Technical Lead

    11 hours ago

    Melbourne, Victoria, Australia beBeeTechnicalLead Full time $90,000 - $120,000

    About the ServiceNow Technical LeadOur organization is looking for a highly skilled ServiceNow technical lead to oversee the administration of our ServiceNow platform.Responsibilities:Platform Management: Configure, manage and maintain the ServiceNow platform, including plug-ins and integrations.Documentation and Knowledge Sharing: Develop and maintain...

  • Servicenow Technical Lead

    6 days ago

    Melbourne, Victoria, Australia Australian Unity Full time

    **Join us and let's make a bigger difference together.**Established in 1840, we're Australia's first member-owned wellbeing company. Today we have over $1 billion in revenue and provide smart solutions and services to more than 700,000 Australians. We employ over 7000 people and our purpose is to **Help People to Thrive**.It's an exciting time to be joining...

  • Senior ServiceNow Technical Operations Lead

    1 week ago

    Melbourne, Victoria, Australia beBeeTechnicalLead Full time $140,000 - $150,000

    Technical Lead - ServiceNow OperationsAs a technical lead in our ServiceNow Operations team, you will play a key role in ensuring the highest standard of support is provided to our customers. Your technical expertise and leadership skills will be crucial in overseeing the optimal delivery of managed services by all members of the ServiceNow Operations...

  • Technical ServiceNow Expert

    1 week ago

    Melbourne, Victoria, Australia beBeeServiceNow Full time $100,000 - $150,000

    ServiceNow Lead ConsultantThis role offers a unique opportunity to utilize your technical expertise in ServiceNow and lead customer engagements across various technical or functional areas. As a Lead ServiceNow Consultant, you will be responsible for delivering high-quality ServiceNow solutions that meet the needs of our customers.The ideal candidate will...

  • Principal Technical Consultant

    2 days ago

    Melbourne, Victoria, Australia ServiceNow Full time

    This is a Principal Technical Consultant role with ServiceNow based in Melbourne, VIC, AU == ServiceNow ==Role Seniority - seniorMore about the Principal Technical Consultant role at ServiceNowCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast...

  • ServiceNow Technical Expert

    2 days ago

    Melbourne, Victoria, Australia beBeeServiceNow Full time $140,000 - $150,000

    Technical Lead for ServiceNow OperationsThis role oversees the optimal delivery of ServiceNow managed services by all members of the ServiceNow Operations team.A technical hands-on leader, this individual will provide technical escalation and operational support to team members in our Operations team.Key Responsibilities:Oversee optimal delivery of...

  • ServiceNow Operations Technical Lead

    4 days ago

    Melbourne, Victoria, Australia AC3 Full time

    OverviewServiceNow Elite Partner - Join as the second in charge of our SNOW Operations team. Lead, coordinate and support the team. Technical hands-on role.Expanding ServiceNow Practice with a broad variety of customers & projectsFlexible working environment (Hybrid work) and friendly & supportive teamCareer growth opportunities in Consulting, Architecture...

  • ServiceNow Operations Technical Lead

    4 days ago

    Melbourne, Victoria, Australia AC3 Full time

    OverviewServiceNow Elite Partner - Join as the second in charge of our SNOW Operations team. Lead, coordinate and support the team. Technical hands-on role.Expanding ServiceNow Practice with a broad variety of customers & projectsFlexible working environment (Hybrid work) and friendly & supportive teamCareer growth opportunities in Consulting, Architecture...

  • Sr Manager, Technical Consulting

    1 week ago

    Melbourne, Victoria, Australia ServiceNow Full time

    This is a Sr Manager, Technical Consulting (IRM & SecOps) role with ServiceNow based in Melbourne, VIC, AU == ServiceNow ==Role Seniority - seniorMore about the Sr Manager, Technical Consulting (IRM & SecOps) role at ServiceNowCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to...