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Business Support Officer

2 months ago

Toowoomba City, Australia Queensland Fire and Emergency Services Full time
About the Role

We are seeking a highly skilled and experienced Business Support Officer to join our team at the Queensland Fire and Emergency Services. As a key member of our team, you will provide high-level administrative support to our staff, volunteers, and brigades, ensuring the effective management of our office and the delivery of our services.

Key Responsibilities
  • Provide administrative support to staff, volunteers, and brigades, including preparing and coordinating correspondence, reports, and other materials.
  • Undertake general office duties, including mail distribution, filing, diary control, travel arrangements, and maintenance of office equipment and asset records.
  • Respond to enquiries from staff and volunteers relating to uniforms, equipment, and stationery, including receipting, ordering, and system maintenance.
  • Coordinate and process training records, human resource, and finance administration activities, ensuring compliance with departmental policy and procedures.
  • Liaise and maintain positive working relationships with internal and external stakeholders, including members of the public and volunteers, to support key processes and procedures.
  • Utilise databases to create, update, analyse, and report on business activities, providing operating support to ensure compliance and effective maintenance of records and access to information.
Requirements
  • Highly desirable requirements include government purchasing qualifications (level 1), knowledge of or experience in the use of human resource systems, finance systems, database management, and reporting.
  • Knowledge of or experience working with volunteers and/or within a volunteer organisation is also highly desirable.
Leadership Competencies

To determine your suitability for the role, you will be assessed on the following leadership competencies for Queensland behavioural profiles that link to the key accountabilities for this role:

  • Leadership Competency Stream – Individual Contributor (leading self)
  • Vision
  • Results
  • Accountability
Shared Values

Once you join us, we will want you to exemplify the QFES shared values of:

  • Respect
  • Integrity
  • Trust
  • Courage
  • Loyalty
How to Apply

Please refer to the QFD Public Service Application Guide for information on how to apply for this role and contact us to discuss any reasonable adjustments if required.