Exceptional Guest Experience Specialist

Job DescriptionAs a Guest Service Agent, you will play a vital role in ensuring seamless guest experiences at our hotel.Deliver exceptional customer service throughout the guest's stay, including registration, check-in and check-out processes.Maintain accurate records of reservations, including details of billing/credit information, VIP requests, room rates...

Job DescriptionMaintain the cleanliness and presentation of guest areas, including bathrooms, wet areas and guest rooms.Key ResponsibilitiesEnsure all public spaces are tidy and welcoming for guests.Elevate the guest experience by proactively engaging with visitors to anticipate their needs and deliver personalized service.Contribute positively to our...

Delivering Exceptional Guest ExperiencesAs a key member of our Front Office team, we are seeking a highly motivated and organized individual to join us in providing exceptional guest service.Key Responsibilities:Ensure seamless registration, stay, and check-out experiences for all guests.Maintain the accuracy of reservations, including deposits, billing, VIP...

We are currently seeking a highly skilled and enthusiastic Front of House Team Member to join our team.Job DescriptionThis role will be responsible for delivering exceptional customer service, ensuring that every guest feels welcome and valued.Main Responsibilities:Welcoming and seating guests with a friendly, professional mannerTaking orders and serving...

Room AttendantThe role of a Room Attendant involves creating a clean and welcoming environment for guests while working in a flexible schedule.About the RoleWe are seeking an experienced Room Attendant to join our team at a distinguished brand hotel in Wollongong, NSW.You will be responsible for maintaining high standards of cleanliness and presentation...

Room Attendant Job OverviewThe role of a Room Attendant is crucial in maintaining the hotel's high standards. Your commitment to cleanliness and hospitality will shine through as you deliver exceptional service to our guests.

We are seeking experienced and enthusiastic Food & Beverage Attendants to create memorable guest experiences.Key Responsibilities:Engage with guests by sharing your passion for our products and creating special moments that they will cherishInform guests about our loyalty programs and benefits, as well as product offeringsContribute positively to a culture...

Job DescriptionThe Guest Service Agent role is a dynamic opportunity for a customer-focused individual to deliver exceptional guest experiences. This position involves ensuring smooth and efficient registration, stay, and check-out processes.Key Responsibilities:Registration and Check-Out: Ensure accurate processing of guest information, reservations, and...

**Job Overview**Work Mantra is seeking a Housekeeping Room Attendant to provide exceptional guest service and ensure cleanliness in assigned areas.The successful candidate will be responsible for servicing allocated guest rooms, adhering to department and hotel standards, reporting any maintenance issues, and restocking trolleys at the end of each shift.Key...

Guest Services AmbassadorWe are seeking an exceptional Guest Services Ambassador to join our team. This role is ideal for a friendly and approachable individual who thrives in a fast-paced environment.