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Ambassador of Exceptional Customer Experience

2 weeks ago

Wollongong, New South Wales, Australia beBeeHospitality Full time

We are currently seeking a highly skilled and enthusiastic Front of House Team Member to join our team.

Job Description

This role will be responsible for delivering exceptional customer service, ensuring that every guest feels welcome and valued.

  • Main Responsibilities:
  • Welcoming and seating guests with a friendly, professional manner
  • Taking orders and serving food & beverages
  • Ensuring tables and service areas are clean and well presented
  • Assisting with reservations and customer enquiries
  • Working closely with the team to provide smooth, efficient service
Requirements

To be successful in this role, you will possess excellent communication skills, a positive attitude and strong interpersonal skills. You should also be able to work effectively in a fast-paced environment and be available to work evenings and weekends.

  • Necessary Skills:
  • Customer service experience (preferable but not essential)
  • Able to work independently and as part of a team
  • Ability to multitask and prioritize tasks efficiently
  • Friendly, approachable and empathetic demeanor
What We Offer

In return for your hard work and dedication, we offer a supportive and friendly team environment, flexible shifts to suit your lifestyle, staff meals and opportunities for career advancement.

To apply, please send your resume and a cover letter outlining your suitability for the role.