IT Technical Support Specialist

18 hours ago

Brisbane, Queensland, Australia beBeeTechnical Full time $80,000 - $120,000
Technical Specialist - IT Solutions

As a skilled Technical Specialist, you will be the primary point of contact for internal and external stakeholders seeking technical assistance with IT-related issues. This role requires a unique blend of technical expertise and interpersonal skills to provide top-notch support across various platforms.

Key Responsibilities:

  • Deliver comprehensive technical support services via phone, email, walk-ins, and remote sessions
  • Install, configure, and troubleshoot hardware and software systems
  • Provide expert-level support for Windows and Linux operating systems
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge bases
  • Participate in training and professional development initiatives to enhance technical skills

Requirements:

  • Proven track record of success in a similar role, preferably within an IT service desk environment
  • Excellent analytical and problem-solving skills, with ability to troubleshoot complex technical issues
  • Strong communication and interpersonal skills, with ability to work effectively with diverse stakeholders
  • Experience with technical documentation tools and methodologies
  • Ability to adapt to changing priorities and deadlines

Benefits:

This role offers a dynamic and challenging work environment, with opportunities for professional growth and development. As a valued member of our team, you can expect a competitive compensation package, excellent benefits, and a collaborative culture that values innovation and excellence.

ManpowerGroup is committed to fostering a diverse and inclusive workplace, where everyone has equal opportunities to succeed. We welcome applications from individuals with diverse backgrounds and experiences.

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