Technical Support Specialist

17 hours ago

Brisbane, Queensland, Australia beBeeSupport Full time $64,000 - $88,000
Job Title:

Technical Support Specialist

About the Role

We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support group, you will provide technical assistance to internal and external stakeholders through various channels.

This role requires strong hands-on hardware support and deep software troubleshooting skills. You will be responsible for delivering desktop and server support across Windows and Linux platforms, installing, configuring, and troubleshooting hardware and software.

You will also provide Office 365 support including Outlook, Exchange, and mailbox management, as well as manage Active Directory tasks such as user accounts and mailbox provisioning.

In addition, you will perform hardware break/fix, upgrades, and diagnostics, support physical and virtual environments, including servers and desktops, and handle network fault diagnostics and root cause analysis.

You will also install and configure printers, manage deployments and disposals, and execute complex software installations and troubleshoot application issues.

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