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Professional Conduct Advisor

2 months ago

City Of Parramatta Council, Australia Government Of New South Wales Full time
About the Role

We are seeking an experienced Professional Conduct Advisor to join our team at the Government of New South Wales. As a key member of our People Services team, you will play a critical role in ensuring the effective management of professional conduct programs and case management services.

Key Responsibilities
  • Advise on and implement policies, programs, and reporting to support professional conduct programs and effective case management services.
  • Research, investigate, and undertake end-to-end case management of complex industrial relations and employment matters to ensure compliance with legislation and the Department's Code of Conduct, frameworks, policies, and guidelines.
  • Maintain an appreciation and understanding of the business, its challenges, and objectives to develop strong stakeholder and team relationships to ensure professional conduct, industrial, and employee relations are integrated into the business and meet customer requirements and outcomes.
  • Using data and your knowledge, identify trends and propose practical and sustainable solutions.
  • Working collaboratively with your peers, embed modern and agile ways of working to deliver a world-class people and culture function and create great employee experiences.
Requirements
  • Experience in researching, investigation, and undertaking end-to-end case management of complex industrial relations and employment matters.
  • Knowledge and understanding of the evolution of employment law, legislation, and the industrial framework.
  • Tertiary qualifications in Investigations, Human Resources, Industrial Relations, Law, or in a related field and/or equivalent demonstrated experience.
  • A customer-centric and growth mindset with strong decision-making skills as well as excellent communication and stakeholder engagement skills.
  • Resilience to adapt, thrive, and lead through a growth mindset in an agile and transformational environment.
  • Strong relationship management and influencing skills at all levels.
  • Experience in project delivery to achieve business outcomes.
  • Experience with continuous improvement activities to deliver business outcomes.
  • Experience in providing insights and data to contribute to the design and delivery of proactive education training programs.
About Us

The Government of New South Wales is committed to delivering excellent customer service, digital transformation, and regulatory reform. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.