Technical Assessment Expert

4 days ago

Melbourne, Victoria, Australia beBeeTechnical Full time $100,000 - $120,000
Claims Technical Specialist Role

This is a key position within the claims team, responsible for providing technical advice and support to ensure optimal assessment quality and desired claims outcomes. This role requires strong technical knowledge, excellent communication skills, and the ability to drive business solutions.

Key Responsibilities:
  • Provide technical guidance and support to Claims Managers on technical assessment and case management matters.
  • Optimise assessment quality within Income Protection, Life, Trauma and TPD portfolios.
  • Develop and enhance claims handling procedures and guidelines as required.
  • Coach Claims Consultants in executing assessment practices ensuring timely and quality management of claims.
Requirements:
  • Demonstrated experience in a similar role within Life Insurance or extended experience as a Life Insurance Claims Technical Specialist or Senior Claims Consultant.
  • Experience in coaching and embedding knowledge, including an uplift of skills of case managers.
  • Strong written and verbal communication, negotiation and influencing skills.
  • Demonstrated ability to provide excellent customer service to a wide range of clients and stakeholders.
About Our Team:

We value diversity, flexibility, and inclusivity in the workplace. We offer a supportive environment that encourages employees to grow and develop their careers. If you are looking for a challenging and rewarding role, please consider this opportunity.

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