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Operations Director
2 weeks ago
The role of Multi-Site Practice Manager requires a highly experienced and skilled individual to manage the day-to-day operations of the practice.
About You:- You are committed to delivering exceptional service excellence and clinical care.
- You have experience with practice management systems or appointment book management skills and are proficient in using technology.
- You possess strong problem-solving, decision-making, and organizational abilities.
- You have a good understanding of employment obligations and people management.
- You have knowledge of workplace health and safety regulations.
- You will oversee all operational matters within the clinic.
- You will lead on employee matters including recruitment, workforce planning, rosters, employee wellbeing, recognition awards, performance management, training and development.
- You will be engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, complaint resolution, and feedback.
- You will manage the financial performance of the clinic, stock control, procurement, accounts, budgets, and profitability.
This is an exciting opportunity for someone who wants to make a real impact in a vibrant and rewarding work environment.
